New to the Community? Visit the Community How-To and Guidelines to get started.

Watching on Satellite
Watch your favorite shows and channels on Satellite.
2.5K
All
Question
I need to know the price on your packages.
I need to know the price of your packages. Maybe on 200 or 250 packages and what channels are on them.
Question
150
4
0
Replay button jumping too far back
Since the last update, when the replay button is pressed quickly several times, instead of jumping back 6 seconds per press, it jumps back to the last tick mark. This occurs with both recordings and live TV. I believe this is the only button with an issue. I’ve contacted DirecTV several times. The
Question
845
74
Accepted Solution
Closed
Why was I charged for a ‘Free’ movie?
We received a ‘free’ movie via an email from DTV. We are now being charged for this supposedly ‘free’ movie. Why are we being charged for a free offer? How do I dispute this charge?
Question
2.4K
10
0
Lost channels after my free tv launched
We have been directv customers for years. When my free directv launched a few months ago I lost all of my PAID channels on my app (my free version took it over) Checking into other options for tv providers as I hate paying what we pay to lose access. Reps in chat tell me they can’t remo
Question
145
3
0
Closed
Voice control not working
Voice control occasionally stops working. When this happens I unplug and plug to reboot and that fixes it. Is there anyway to reboot without unplugging?
Question
103
3
0
Closed captioning not working properly
We have contacted Directv a number of times about our closed captioning not working. They have tried everything under the sun to fix it but do not know what's wrong. It works on our other TVs with the small Directv boxes but not on our main TV with the main Directv DVR. We get either intermittent wo
Question
3.4K
20
How Delete Inactive Receivers From DirecTV App
Every time I want to watch a DVR'd show via my DirecTV app on AppleTv, it defaults to an inactive receiver which was returned to DirecTV 5+ years ago . . . 1) How do I remove inactive receivers from the app (again, these were returned 5+ years ago, I am no longer being charged for them, and they do
Question
141
1
0
Top of screen HDMI1 appears every few seconds
This just started today. Every few seconds HDMI1 appears at the very top of TV. I made sure the DIRECTV HDMI was securely plugged in. Anything else I can tey?
Question
127
2
0
Series recording - only new
Hi - we only want NEW episodes to record for a series is there a way to program that option like it used to be on the dish service? We don't want EVERY episode of Gold Rush, Expedition Unknown...etc recorded - just the new.
Question
226
7
0