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Letter to upgrade equipment

I received a letter from directv saying I had SD equipment that needs to be upgraded and to call 866.963.8010 for free upgrade and installation. I have a Genie system.  Is this a legitimate letter and phone number?

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Audio Description selection glitche on firestick

Hi, I'm totally blind and use audio description wherever possible. I love this feature and it's why I use DIrect TV, but in the last update of the Direct TV software something happened. When I go to the audio/CC menu the firestick doesn't say which audio is selected. It used to say alternate audio

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Return equipment

I had to pay $400.00 for not returning my DirectTV equipment on time. This equipment is no use to me, can I recoup any of my money if I sell it online?  Do people even use this equipment anymore and if so, what does he sale for?

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Return equipment

I forgot to return my DirectTV equipment, I had to pay $400.00 for it. Now I own it. Do people buy this equipment online, and if so what it the usual charge for it?

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Don’t miss your favorite College Football games!!!

Whether you're at home, away, or on the go, DIRECTV has great entertainment options to help with your favorite college teams on TV, computer, and compatible mobile devices! For team schedules, how and where to watch the games and even when the bowls are being played, visit https://www.directv.com/in

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I have no picture but the guide still works after system reset

The width of the guide got smaller so I did a system reset. Now there is no picture or sound but the guide is still showing. I reset again using the red button and then completely removing power but it’s still the same. Neither receiver has a picture but I can still watch recorded shows.

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Accepted Solution

Directv c71kw-400 box

I bought this box from direct tv but canceled my subscription can I still use the box with xfinity tv

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Direct TV remote control volume button

I am having trouble with the volume button on the remote. I'll be watching tv & the volume will automatically go either up all the way or down all the way on its own. I won't even be touching the control. Is there anything I can do to fix this?

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I want to cancel my subscription

I want to cancel my subscription

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DirecTV underhandedly switched my service to much higher price

Yesterday morning I called to ask why I wasn’t getting the SEC channel since I pay for Sports Pack and Regional Sports channels.  I really couldn’t care less about SEC but wanted to keep ta(Edited per community guidelines) on yesterday’s South Carolina game. The agent told me all they had to do was

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