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bill

I need to discuss my charges. I am overseas and iyou will not let me chat.

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119

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manage equipment

I need to order 2 new remote controls

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116

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Accepted Solution

Today error code 622 on 2 of 3 directTV devices. 2 Advanced Whole Home Client recievers

C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14. Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working. It's like someone s has shut

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1.9K

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New Directv software is awful!

Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti

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873

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Reimbursement Prepaid Mastercard yet to arrive

I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?

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149

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Closed captioning not working properly

We have contacted Directv a number of times about our closed captioning not working. They have tried everything under the sun to fix it but do not know what's wrong. It works on our other TVs with the small Directv boxes but not on our main TV with the main Directv DVR. We get either intermittent wo

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4.2K

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slow on demand downloads

Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great

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123

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Closed

Gemini -- Multiple Disappointments

I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes". I was not told that the 3 channels available were not always available and were pay-per-view. There is not a lot of in

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14.5K

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Accepted Solution

Remote Code for Amazon OMNI QLED 65" fire tv

Technical support has advised that I re-program my RC73 with my new Amazon OMNI QLED 65" Fire TV. The process requires that I enter the TV code. What is the code for this tv? No codes are listed for this television.

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1.3K

5

Can't log into Direct TV

Same issues others have had for a couple of years. Can't log into my DIRECTV account. Keeps taking me back and forth from ATT and DIRECTV log ins. Aslo tells me incorrect user ID or password with Care Code 201

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378

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