Streaming + Device & App

Gemini Air: Have had a couple of months. Lately every so often when I turn off using remote cycles back to on and settles on an HDMI source not used then displays the error message re no source. Very weird. When I turn it off a second time it does go off.

Superbowl didn't auto extend. I set the Superbowl to record and it showed that it would Auto Extend. Watching the game and surprise! The last few minutes of the game wasn't recorded. Why?

I’m new to DIRECTV Streaming although I’ve been a satellite customer for 1-+ years. I’m using the Gemini devices as the Samsung app doesn’t work and I found Roku app very clunky to navigate. I want to ask how to: 1. How to change the default record settings such that pressing the record button twice

Using Direct TV Stream has been a huge disappointment, our local Fox station has been out for probably about 18 months due to some type of contractual dispute between direct TV stream and the local broadcasting station. We've received no update on the status of the issue, and when you select the cha

My home zipcode is in Minnesota, but my vacation home is in Florida. Before today I was able to watch Minnesota FanDuel channels (Wild, Timberwolves) on my Roku TV in Florida. Today I cannot. Why?

I need to reset my home location. I just changed internet providers but I've used my four annual resets. I've called customer support at least 5 times and it's as if they have no idea what I'm talking about.

I’m using the latest DirecTV app on my iPhone. The guide shows three PBS stations. On 4/16 at 10 pm two of those stations show a program that I would like to record. However, when I open those entries there’s no “ Record Episode” button. Why not? If it matters, I’m away from home at the moment, and

When I switch to regular antenna TV I get a better, more colorful 4k picture. My Gemini Air produces a almost faded, washed picture. I've gotten the Gemini replaced but still the same results.

I access live TV via DirecTV Stream on a firestick and a firecube. I also have a long-ago-installed satellite dish for one of my TVs. There is a specific commercial for cord blood storage that keeps repeating when I have live TV playing on DirecTV Stream, usually playing twice in a row and then at l

My account was set-up so I can share this with my parents - we live in 2 different households. We were told that we can have 2 TVs at each house going at the same time. However, we cannot do that, not even 1. It's becoming frustrating since we were told that this would be an option.