
Streaming + Device & App
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Log in issues
My log in works on some tv’s and on others it does not work. I deleted the app and tried all solutions. Error 201
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Watching & Streaming
156
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Gemini Air software updates
If I buy a Gemini Air from eBay or SolidSignal, will the Gemini Air get future software updates? Will they come from Direct TV Steam?
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Streaming Setup & Equipment
307
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Accepted Solution
Pair Bluetooth earbuds with streaming device
My DirecTV streaming won't connect with my Bluetooth earbuds. What can I do?
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Streaming Setup & Equipment
192
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Regional Sports Networks
I have Choice package through my Florida based HOA. I am currently in NY and have changed my home network as allowed but because RSN packages use billing address to determine location, I still get Florida RSN. I have a Gemini box which determines my physical location and allows me to receive local b
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Watching & Streaming
448
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How do I get a credit to my bill for the espn channels that dropped out on 9/12 and 9/13.
My espn2 recordings from 9/12 & 9/13 have a message saying there is no content due to the Disney dispute. Their is a link to get a credit for the missing channels. When I go there, it says channels are back, all good. How do I get a credit for the missing content ? I called customer service and was
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Streaming Account
1.8K
19
Headphones
I want to connect headphones to use with my TV. It is not a Bluetooth. How can I connect wired headphones to my Direct TV service?
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Streaming Setup & Equipment
232
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Directv stream - local Fox channel turns off tv
Directv stream on Firestick on Samsung tv. After watching local Fox channel for 15 minutes, tv turns itself off. This started about 1 week ago. No other streaming app on our tv does this. Why? How to fix?
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Watching & Streaming
211
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Can’t watch HBO Max
I’m trying to watch Max on the Gemini box. There was a full screen ad about two weeks ago and I think even an email indicating that it’s necessary to sign in with the TV provider. Despite this, I’ve been able to watch Max without doing this until now. i signed in with DIRECTV then got a prompt to cr
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Watching & Streaming
718
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Keeps telling me to login into provider account for MAX
And I do on PC and it tells me this EVERY TIME: This site can’t be reached The webpage at https://api.cld.dtvce.com/idp/login?picker=null might be temporarily down or it may have moved permanently to a new web address. ERR_INVALID_RESPONSE
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Watching & Streaming
2.2K
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How do i connect my beats Bluetooth headset to the streaming box
I have been trying to connect my beats Bluetooth headset and get them in pairing mode but the direct tv box doesn't see them
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Streaming Setup & Equipment
146
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