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U-verse TV

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Need to pay direct tv for elderly person

I need help paying a bill which is now service is turned off. I have no acct number as she misplaced it and doesn't know if there was a card on file. Her bill was washed and now it is off. She doesn't have an email address. Her old caregiver paid the bill with her information, she is no longer her c

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U-verse app on cell phone connecting to my receiver

My cell phone u-verse app can’t find/connect to my receiver

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U-verse freezing at 11p.m.

For a while my U-verse service freezes at 11 p.m. on one of my TVs. I read that this is an on going problem. I am paying for a defective service. You need to send a technician to fix this problem asap.

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Accepted Solution

Official Solution

U-verse app v6.2.2 on my iPad

This up was “updated” a month ago and since then, I have to log in every day, and the format will not take my auto login from my password manager. How does an upgrade go backwards? Tried the suggestions I saw in these forums, but none really worked. Hoping for a real upgrade soon.

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NO INFO FOUND

i record everything but 6 weeks ago instead of displaying show name and date/ time original aired. date/time, it just says no info found for everything I recorded. Sometimes I see the little picture insert and can tell which show it was. Is this how they will force us to Dish network?? I thought it

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Both remotes will not fast forward

Had a new receiver 4 days ago. I’ve had 4 since April! Earlier Today the tech replaced the HDMI cable and it has stopped freezing and pixilations. However now both remotes will not fast forward. Seem sluggish too.

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Is there a solution for the "Search" feature and "On Demand" not working

The "Search and On Demand" comes back with a "Error code: 401 - Unauthorized" "kx: Failed to load resource" It's not the hardware. All receivers and modems have been rebooted and changed out. Problem is still there.

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Losing every night AT&T Signal at 11:01 pm California time

On Friday was the worse night to watch wireless U-verse Television. Time was 11:01 p.m. every 3 to 6 minutes the signal was lost this went on all night until this morning Saturday 12-17-2022 we go thru this every night at 11:01 p.m. Does anyone knows what is going on?

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Insignia TV using AT&T remote - volume issue

Just got a new Insignias TV and using my AT&T remote, but I have to turn the volume to 60 or better to hear the TV. What is the problem?

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HDMI Error unable to display video

Getting error message. Changed cables powered on/off and still not fixed. I pay a premium for HD and cant even use it.

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NOT FINDING WHAT YOU'RE LOOKING FOR?