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Adding an external hard drive to HR-44
I have an HR-44 that I would like to add an external HD to. I had purchased a HD enclosure a while back and had an older HD available. Putting this older drive in to this enclosure I got a 75-559 error code upon rebooting. So I ordered another enclosure (same model) and a new hard drive. When connecting and rebooting I get the same error 75-559. I get this error when connecting via SATA. When connecting via USB the drive is not even recognized.
I have considered opening the case and replacing the internal drive with the new one, but wanted to see if anyone else experienced this issue and if and how they resolved it first.
Juniper
ACE - Expert
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23K Messages
5 years ago
Do NOT replace the internal drive of the HR44 as that would violate the Terms of Service. They own the receiver and client boxes so we are not allowed to open them.
DirecTV only uses eSATA for an external hard drive. The USB is for powering an external fan or the LCC (or discontinued AM21).
Unplug power from HR44. Connect external HDD and power up. Give a minute for external HDD to initialize before plugging HR44 back in.
If you still get an error message, then unplug HDD and reboot HR44. Run a system test: Menu > Settings > Info and Test > Run System Test. If you have any Clients they will not work while the test is running, just like during reboot. If no errors pull up on the HR44, then suggested plug HDD into a computer and reformat. For some reason some drives cannot be formatted by the receiver until they have be formatted by a PC first. Then connect the HDD like earlier.
Genie a while ago had a suggested max of a 4TB external. But there is no official hard cap, so some have used up to even 12TB successfully.
A regular HDDVR (HR24 and earlier) support a hard max of 2TB external. That is actually the limit. But with their internal 500GB and supporting an external, plus 2 tuners and their own processing power, they are way better than a client.
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Restaurateur
New Member
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1 Message
3 years ago
Adding a new hard drive is not that hard. I worked as a technician for a very long time and this was my favorite activity.
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