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Thursday, July 23rd, 2020 7:39 PM

Recording issue

I have a recording series set up on channel 46 that is now switching to channel 390 which is not in our programming setup. So all I get is is a message that cannot record. Recently got a new roku tv TCL and started right after.

ACE - Professor

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2.3K Messages

5 years ago

Setup recordings directly from the guide and NOT a search

(edited)


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New Member

5 years ago

I am setting up from guide, for some reason it wants to record on 390 instead? 

ACE - Expert

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21K Messages

5 years ago

Set up a manual recording on 46.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.9K Messages

5 years ago

I would go into the menu and into the optoin to Manage Playlist. Go into the Series Manager (or perhaps To Do List if individual episode) and cancel currently scheduled recordings.

 

After clearing all that exit the menu. Then go into the guide onto your local channel and try that manual recording one more time. That should remove any incorrect settings of the recording capturing from all channels, instead of just the local you have.

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