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DIRECTV DVR & Receiver Troubleshooting

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2 years ago

DIRECTV Community Forum Guidelines

DIRECTV Community Forum Guidelines Introduction Welcome to the Community Forums operated by DIRECTV, LLC. ("DIRECTV", "we", "our" and "us"). DIRECTV provides these Community Forums as a courtesy to its users and customers, to help them exchange ideas, tips, information, and techniques relate

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4 months ago

All About the Genie 2

DIRECTV's Genie 2 is here to offer you a sophisticated integration and enhanced customer experience. The Genie 2 offers more storage and enhances the DVR functionality with a DVR storage capacity of 2TB, connectivity to an Internet Wi-Fi access point and up to 7 simultaneous video streams. I

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1 month ago

Community How-To

Community How-To Getting Started

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1 month ago

Watching the Winter Olympics

Enjoy the 2022 Winter Olympics coverage with DIRECTV and DIRECTV STREAM! The 2022 Beijing Winter Olympic Games will begin, with the opening ceremonies, on Friday, February 4th. DIRECTV and DIRECTV STREAM customers can watch all the action! H

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4 months ago

All About DIRECTV STREAM

DIRECTV STREAM is your all-in-one entertainment solution! Are you looking for more information about the world of entertainment that DIRECTV STREAM is offering you? Then you're in the right place! You’ll find channel lineups, setup options, the latest deals and more on this

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1 month ago

DIRECTV Remote Help & Information

Do you have questions about your DIRECTV Remote? You're in the right please! Check this page often for the very latest help, questions & answers about your DIRECTV Universal or Genie remote.

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1 month ago

DIRECTV Outage and Error Help & Information

Do you need some help resolving some issues with your DIRECTV service? If so, you’re in the right place. Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIR

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1 month ago

DIRECTV Billing & Account Help

All of your DIRECTV Account questions … answered! Are you looking for an easy way to pay your bill online? Do you need to change your appointment or return some equipment? Well, you’re in the right place! We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV

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1 month ago

DIRECTV Premium Entertainment

Learn about the packages and offers we have for you! DIRECTV and DIRECTV STREAM have several packages available to make you the ultimate TV fan. Whether you're looking for the best combination of comedy, drama, lifestyle and news at a great price or all of your sports, we've got what you need!

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1 month ago

Learn About ACE

The Award For Community Excellence The Award for Community Excellence (ACE) is given annually to highly-respected members who have regularly helped fellow users with outstanding answers, practical advice and timely tips. What is the Award for Community Excellence (ACE)? The A

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4 months ago

All About DIRECTV Sunday Ticket

DIRECTV is the only place to enjoy NFL SUNDAY TICKET! NFL SUNDAY TICKET allows you to watch your favorite NFL games every Sunday on your TV, mobile device or computer. Go all out by upgrading to the NFL SUNDAY TICKET MAX for exclusive access to RED ZONE CHANNEL® (Ch. 703) and FANTASY ZONETM

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1 month ago

DIRECTV STREAM Error Help & Information

What does that DIRECTV STREAM Error Message mean? We know that it can be hard to decipher error messages - especially when some messages might have changed! That's why we put this page together for you with the very latest troubleshooting help, hints, tips & guidance needed to get you back up and

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1 month ago

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DIRECTV STREAM - TV that's Simple & Smart

Get all your entertainment in one spot with DIRECTV STREAM. The DIRECTV STREAM device is modern, small, and lightweight. It includes HDMI and digital audio outputs for connection to your TV and home audio system. You can use Ethernet or Wi-Fi® to connect it to the internet. Enjoy the followin

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Canceled Service and no refund.

I just canceled my Directv account after the bill was automatically paid 4 days ago through July 20th. The representative that I spoke with said no refund was due to me and the account and service would be active until July 20th.  Ok Directv, you just go ahead and keep that money but let me pr

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Can you please list ALL fees that will be charged for a monthly total?

Our contract will be up on May 8, 2020. We are currently reviewing all options with other providers. I know that our DirecTV monthly rate will be going up for Select to $85 plus a 2nd TV access fee of $7. Besides the two fees stated, what other fees will we be charged? Is DirecTV charging HD DVR fee

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recording from DVR to DVD.

I have the DVD recorder (genie) hooked to tv with HDMI and direct tv out put to dvd recorder input connected via rca cable.  when recording the dvd we had the dvr set on the program and watched it as we thought it was recording, but upon review it had recorded the live tv.  help please

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Can't stream on computer

I can not stream DirecTv on my laptop. It keeps saying that we ran into a problem. Refresh the video player. Any answers?

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Do loop, getting an update

When I try to use my direct tv so on my iPad, I am directed to get an update in the ap store. The ap store feels I have received all of the updates. Do I really have to uninstall and reinstall to make this work.

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Using another Motorola STB

Will I be able to use a Motorola DCX3200 P2 STB with my current DirecTv service?

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