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All About the Genie 2

DIRECTV's Genie 2 is here to offer you a sophisticated integration and enhanced customer experience. The Genie 2 offers more storage and enhances the DVR functionality with a DVR storage capacity of 2TB, connectivity to an Internet Wi-Fi access point and up to 7 simultaneous video streams. I

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10 months ago

DIRECTV Community Forum Guidelines

DIRECTV Community Forum Guidelines Introduction Welcome to the Community Forums operated by subsidiaries and affiliates of DIRECTV Inc. ("DIRECTV", "we", "our" and "us"). DIRECTV provides these Community Forums as a courtesy to its users and customers, to help them exchange ideas, tips, info

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10 months ago

DIRECTV DVR & Receiver Troubleshooting

directv_community_forums

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1 year ago

Community How-To

Community How-To Getting Started

directv_community_forums

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10 months ago

Watching the Winter Olympics

Enjoy the 2022 Winter Olympics coverage with DIRECTV and DIRECTV STREAM! The 2022 Beijing Winter Olympic Games will begin, with the opening ceremonies, on Friday, February 4th. DIRECTV and DIRECTV STREAM customers can watch all the action! H

directv_community_forums

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10 months ago

DIRECTV Outage and Error Help & Information

Do you need some help resolving some issues with your DIRECTV service? If so, you’re in the right place. Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIR

directv_community_forums

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8 months ago

DIRECTV Remote Help & Information

Do you have questions about your DIRECTV Remote? You're in the right please! Check this page often for the very latest help, questions & answers about your DIRECTV Universal or Genie remote.

directv_community_forums

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10 months ago

All About DIRECTV STREAM

DIRECTV STREAM is your all-in-one entertainment solution! Are you looking for more information about the world of entertainment that DIRECTV STREAM is offering you? Then you're in the right place! You’ll find channel lineups, setup options, the latest deals and more on this

directv_community_forums

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10 months ago

DIRECTV Billing & Account Help

All of your DIRECTV Account questions … answered! Are you looking for an easy way to pay your bill online? Do you need to change your appointment or return some equipment? Well, you’re in the right place! We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV

directv_community_forums

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10 months ago

DIRECTV Premium Entertainment

Learn about the packages and offers we have for you! DIRECTV and DIRECTV STREAM have several packages available to make you the ultimate TV fan. Whether you're looking for the best combination of comedy, drama, lifestyle and news at a great price or all of your sports, we've got what you need!

directv_community_forums

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8 months ago

Learn About ACE

The Award For Community Excellence The Award for Community Excellence (ACE) is given annually to highly-respected members who have regularly helped fellow users with outstanding answers, practical advice and timely tips. What is the Award for Community Excellence (ACE)? The A

directv_community_forums

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10 months ago

DIRECTV STREAM Error Help & Information

What does that DIRECTV STREAM Error Message mean? We know that it can be hard to decipher error messages - especially when some messages might have changed! That's why we put this page together for you with the very latest troubleshooting help, hints, tips & guidance needed to get you back up and

directv_community_forums

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10 months ago

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DIRECTV STREAM - TV that's Simple & Smart

Get all your entertainment in one spot with DIRECTV STREAM. The DIRECTV STREAM device is modern, small, and lightweight. It includes HDMI and digital audio outputs for connection to your TV and home audio system. You can use Ethernet or Wi-Fi® to connect it to the internet. Enjoy the followin

Question

 • Watching DIRECTV STREAM

2.3K

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Caller ID

Do you need to be hooked up to a phone line to receive caller ID information?

Question

 • Watching DIRECTV

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Contoller Frozen

I am trying to go to the guide and the controller is frozen on one channel.

Question

 • DIRECTV Equipment

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Controlling an older audio receiver issues

In my living room we have an H22 box with an RC64R (IR mode) and an older Yamaha receiver. When setting this up a coupe of years ago, it took a lot of effort to find some codes that would operate the receiver. I ended up with a code that would turn it on (on AV2), and another that would turn it off

Question

 • DIRECTV Equipment

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Official Solution

WIred Genie Mini not recognizing valid TV Resolutions

I have a wired Genie mini (HR44-500) that recently stopped recognizing valid TV Resolutions for my 1080i/720p TV.  When I go into settings, the 480p resolution is checked and all other resolutions (which are supported by the television with the exception of 1080p) are inaccessible and have the phras

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 • DIRECTV Equipment

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Stop crawling notification?

How do I stop the crawling notification at the top of the screen that keeps coming on?

Question

 • Watching DIRECTV

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Successful 4K Streaming (channel 106)

I have a 4K Vizio M75-C1 TV running content from a DirecTV Genie (C61K-700) through a Yamaha RX-A850 AV Receiver (HDMI 2.0a, HDCP 2.2).  I was able to see channel 104 clearly, and to download and watch 4K movies on Demand. I was unable to see any LIVE STREAMING 4K content on channel 106. I called Di

Question

 • Watching DIRECTV

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Can I uninstall and remove my Dish?

We are new residents of a property and there is an unconnected DirecTV dish in the yard. Would I be able to uninstall it and just throw it away or would I call a local store and have them come take it? There is a pole in the ground and all. We are trying to put in a fence and this would be in the wa

Question

 • DIRECTV Equipment

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