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DIRECTV STREAM - TV that's Simple & Smart

Get all your entertainment in one spot with DIRECTV STREAM. The DIRECTV STREAM device is modern, small, and lightweight. It includes HDMI and digital audio outputs for connection to your TV and home audio system. You can use Ethernet or Wi-Fi® to connect it to the internet. Enjoy the followin

Question

 • Watching DIRECTV STREAM

2.1K

5

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Change DTV to my mom's name. She has AT&T

My DTV won't move with momsm cause each under different names, however at same address. How to put DVT in mom's name so we can pay via website? No need to change equipment. Just change name. Thank you, William [edited for privacy-please do not post personal or unique information such as but not limi

Question

 • DIRECTV Account

793

2

0

0

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DVR playlist either slow or not working

Our DVR playlist has become slow to the point of being inaccessible. If it's a case of being full and programs need to be deleted, I can't even get to that point. It's an HR44/500 receiver, I believe. I hope somebody has some advice. Thanks.

Question

 • DIRECTV Equipment

555

2

0

0

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Using On Demand and Playback

I have had issues with On Demand and playback since my install. I cannot use either. I have had 5 technicians out, my box replaced 6 times, a dedicated line just for my modem, replaced my modem, upgraded and replaced my router and had new internet lines done by my provider. Still can't use it. Keeps

Question

 • Watching DIRECTV

1.4K

2

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Finding favorite programs list

I had a list of favorite programs I could access.  I can no longer locate it.  Any help would be appreciated.  Thanks

Question

 • Watching DIRECTV

239

1

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0

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BILLING FOR EQUIPMENT NEVER RECEIVED!!

ALREADY SENT AN EMAIL. WAITING FOR RESPONSE. TO REINTERATE..... I AM NOT PAYING THE $104.96 THAT I WAS BILLED FOR BECAUSE I NEVER RECEIVED ANY EQUIPMENT!!! I WAS TOLD ON MAY 1, 2020 SOMEONE WOULD CONTACT ME WITHING 24-72 HOURS AND WAS TOLD THIS AGAIN ON MAY 8, 2020. CAN'T YOU PEOPLE TELL TIME O

Question

 • DIRECTV Account

173

2

0

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Sound loss

Since friday(update to hd receiver) we experience sound loss every 10 minutes or so for about a minute. Why is this happening? I' m not going to put up with this much longer, I'll move to a different provider.

Question

 • DIRECTV Equipment

533

1

0

0

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stopping my service

Why will it take a month to stop my? I called to cancel my service the first week in May of 2020. I was told that it would not be stopped until June 3. What is the holdup? That's not right. The next bill will be paid automatically from my account on May 24. We are billed a month in advance. S

Question

 • DIRECTV Account

118

2

0

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HDMI video and audio output

I'm trying to hook up my Genie mini and my blu-ray player to a TV that has 3 HDMI ports.  One of the ports is HDMI (DVI) and requires the analog audio cables hooked up also.  Does the HDMI output of the Genie mini transfer video and audio or only video?

Question

 • DIRECTV Equipment

262

1

0

0

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Philadelphia Union MLS games being incorrectly blacked out

I am a Philadelphia sports fan who lives in Central Jersey (Somerset County).  Because Somerset County is in the NYC local television market, I get all NYC local channels and sports programming.  So in order to watch my teams, I've had to order the NFL Sunday Ticket and MLS Direct Kick packages, whi

Question

 • Watching DIRECTV

137

2

0

0

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Internet connection to a HD receiver

Is it possible to connect a H24 model receiver to the internet? If so, how is it done?I am using Windows 10 with the latest version of Chrome browser. My email is fobeirne@sbcglobal.net   Thank you. Frank [edited for privacy-please do not post personal or unique information such as but not limited t

Question

 • DIRECTV Equipment

890

4

0

0

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Pay per view download

I used to order pay per view through the website sight and received the movie without streaming through the Internet. I was told by a rep that it has to be streamed now. Is that true? My Internet connection is too slow and I don't have a land line.

Question

 • Watching DIRECTV

2.4K

3

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0

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Trying to watch Destination America on my phone or computer while away.

I tried to watch Destination America from my phone app and it tells me that the device must be connected to the same router as my receiver (my router at home) in order to watch it, does that means that some channels can only be watched at home?

Question

 • Watching DIRECTV

626

2

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Cannot connect outside home network

Once again update with 0 steps forward and 4 steps back.I wish I could go back 2 updates it was much better than last 2.Thankfully they don't allow curse word cause I'm getting to that point.I have faithfully stuck with this app for over 2 years good and bad an about to go to dish.Now I can't connec

Question

 • Watching DIRECTV

402

1

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is there a wifi usb stick for the hd dvr so you can pick up your wifi modem for ondemand?

is there a wifi usb stick for the hd dvr so you can pick up your wifi modem to get access to ondemand oppose to using ethernet or buying a genie box?

Question

 • DIRECTV Equipment

391

1

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0

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Genie 2 media share

Has anyone had success setting up Media Share on the newest Genie 2 model? I cannot find any options for this. I have a network drive connected to my router. I just switched from Dish and they had an option for "Home Media" but I don't see anything like it on this menu.  Thanks!

Question

 • DIRECTV Equipment

206

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how to get all nbc and fox sports networks?

im trying to get all of them, but i dont know how. im thinking of switching, but i want to watch all sports. is there a way how?

Question

 • Watching DIRECTV

76

3

0

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Is there a way to transfer recordings from the old dvr to the new one?

We are going to get new equipment, but we are concerned about losing recorded programs saved on our dvr. Is there a way to transfer the recordings from the old dvr to the new unit?

Question

 • DIRECTV Equipment

66

1

0

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Customer service hung up on me

I have called 800-531-5000 two times this morning to discuss having a $45 discount that ran out reapplied on my bill. The first rep said he would send my request to management and if I haven't heard back within 3 weeks to call back.  I said I wanted to address this issue today so he gave me a

Question

 • DIRECTV Account

4.2K

9

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What can I do to make my billing cheaper?

Make bill cheaper

Question

 • DIRECTV Account

966

1

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