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Return within 21 days

I wanted to clarify if the return policy is return within 21 days which means I have 21 days to ship back the equipment,  or does that policy mean it has to be back at att/directv headquarters within 21 days?

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equipment returned after 21 days

If I am charged an equipment fee for not returning within 21 days and I return the equipment will it come off the bill?

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Chicago Sky

Why the Chicago Sky is not televised more as our other sports teams are..

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21 day return policy

I am wondering we cancelled our direct tv service and our service is good until january 9th, why would we be expected to return the equiptment before then?? My wife called on december 9th to cancel and they told her she has 21 days from that call to retturn the boxes, if we paid till january 9th why

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21 days

I returned my modem on 4/9/18 and for some reason this I am being told they don't have it in the system. How can I fix, last time I called, supposedly it wasn't processed and they were going to notate it on my account. Well that was 2 weeks ago and its still saying the same thing,it says its deliver

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Souther Sky

We're looking into getting Direct TV and hoping that i can get some objective answers by using this forum for questions.  We used to have Direct TV maybe 9-10 years ago but dropped the service because of reception issues during heavy weather especially snow and wind.  We have not moved.  I know that

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Fox 21

Why is the channel Fox 21 off of the air in Colorado Springs Colorado on DirecTV

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Channel 21

Why was channel 21 removed I pay for it want it back

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UNDER CONTRACT?

How can I find out if I’m still under contract with ATT? I’ve been having trouble with my directv service and can not get any help from ATT. They just keep you on hold or hang up on you after waiting for a very long time and the chat button doesn’t work when it comes on. When I was finally able to g

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Direct tV Hr 21

Hello, I have a direct tv hr 21 dvr. I would like to know how I can do a hard reset meaning restore back to its default setting with everything ereased from the unit without using the remote control.

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Under contract

Please let me know if I am under contract this price is getting to be too much of a financial burden

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Call the CS number 1-800-288-2020.    Bear in mind that if you are under contract an ETF will be charged.  Also, you will have 21 days to return all equipment.  Instructions will be sent via email

 to the conversation: 

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I want to cancel my AT&T UVerse Service after less than 1 month

I have taken the U200 TV and Internet package, but the support has been terrible. I waited for someone to come to my pace for 12 hours on Sunday 8/5/2018, but nobody did. I even called 3 times on Sunday to find out if anybody was actually coming, and was informed every time by AT&T that somebody was

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AM 21 Receiver

Just wanted make a comment about the AM 21 receiver. Hope everyone else is having fun with it. At set up, half of the channels in the guide don't even exist anymore and channels that do exist don't show up.  I have had to reset the receiver every two weeks or so. It just loses the channels.  Switche

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Under contract?

How do I find out if I am under contract?  I cannot find it anywhere in my account information.  I have had them 2 years and it's about up.  I do not want to go into another year with them.

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Call CS at 800-288-2020.  If you are under any kind of contract, there may be an ETF.  If you are getting any kind of bundle discount, you will lose that.  You have 21 days to return your TV equipment (DVR/STBs) via UPS.

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cancellation notice

What knid of notice do I have to give to cancel the TV portion of my U-Verse account? I DO need to keep the Internet and phone portion, for the time being. 30-days? 15-days? Thanks.

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New HR 21 DVR issue/question

I have a Slimline 5 LNB dish with 3 TV's in my house. Our flat screen has an HR 20 receiver connected. The other TV's use an older set ob Direct TV receivers for regular signals.I just received an HR 21 DVR unit to replace one of my other regular reeivers. I am guessing that I need two cables runnin

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Adding a HD to HR 21

Can any one give me a list of HDs that will work with my HR 21 receiver. I tried a 1TB eSata Toshiba and it did not work.

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NBA TV - some days yes, some days no

I subscribe to the NBA League Pass which includes NBA TV (ch. 216 I believe).  Some days I receive NBA TV and some days I get the message that I'm not subscribed to that station and that I can call to order it.  I have several receivers and have the same issue on each of them.  Anyone else having th

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eSATA external drives for HR 21 HD/DVR

what is the best eSATA external drive to use with the HR 21? is the existing hard drive in the HR 21 still usable or does the external one completely replace it?where's the best place to get this device?

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Not under contract

I have had my direct since 2013 and haven't been under contract in years. When I cancelled my service they sent me a box to return my equipment. Do I seriously have to return it?

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