Just wanted to inform direct tv management that I am disappointed with the customer service I was provided today by your field technician. I was told by the field tech that due to covid 19 direct tv policy prohibits any technician to spend more than an hour at any job later to find out he (Edited p

I'm trying to pay my bill but your system doesn't recognize my email address or account number. Every help link requires login. It's a cyclical nightmare & beyond ridiculous.

I read that Merit Street Network would be carried by Directv, I don’t see it. Maybe satellite only?

I subscribed to Uverse this past February. My neighbor across the street applied and was turned down saying our street was not ready for Uverse. The ATT workers working on our street told him the same thing, that it wouldn't be ready months. So what do I have?

I live in creola al and not even 1/4 mile away a subdivision has it. My subdivision has over 12 houses and only Mediacom internet we are all wanting unverse please consider adding this ASAP I gaurentee at least 9 of 12 houses will switch. Please    Bradley rd consist of houses built in 2008 and up w

Anyone else have nightmare stories about having to call multiple times to beg for 'promotions' to keep your bill in the same ballpark from month to month? Anyone else have the experience of some representatives giving incorrect information - just told I had promotions for 12 months only to find out

my u-verse is not working along with our phones (at&t).  we are located in elm grove wi.

I signed up for a new plan in November. I printed a copy of the transcript just in case of error. AT&T sent me a confirmation email describing the terms of the new plan, I was to receive numerous loyalty discounts. When AT&T sent the first bill, it was over $81 higher than promised and sub

Last week, I was offered a promotion to keep my same services for my Uverse digital television with the same packages at a discounted rate since my other promotion was expiring. I was told to verify on the 13th that everything had gone through but the member had signed me those services. My AT&T cel

I  love in Elm Grove, WI. Some of the community is covered but not all. Why is this and when will it be rectified.?

I signed up for AT&T direct TV 15 months ago and what a mistake this has been. When I first signed on for the promo package it was $35 per month. Every other month they tried to add on movie channels that I never ask for. My bill was never the agreed upon amount. I had to call nearly every month abo

We have sagging phone/cable lines that crosses our street. They are so low that construction trucks, UPS, FedEx and garbage trucks have on occasion hit the line causing it to sag even more! I'm 5'7"and can almost reach the line. Our garbage service has been interrupted from time to time because the

On Friday August 1, I arrived home from work with my dinner and blizzard ice cream ready to sit down and enjoy my night watching TV. After I get settled in I turn on the TV and get a blank screen with an error message that says client disabled client exit. Thinking my box needs to be reset, I unplug

I'm extremely frustrated with my U-Verse service and desperately need to vent.For the past months, I've been having severe stuttering/freezing while playing back recorded programs. This occurs on all TVs in my house. Live TV, On Demand, Internet and Voice all work fine. However, this totally ruins m

I need to be able to download a copy of my bill each month that shows my name on it for reimbursement from my employer. Calling AT&T each month is a nightmare just trying to find someone who can make that happen.

30A F87 pickup truck with camper top and ladders on both sides. Blue rectangular stickers on both left and right sides of rear bumper.Occurred at 7:47am - 7:48am CT today, Monday 2020-01-13.Vehicle ran the stop sign at New Town Dr and New Town Blvd, and then proceeded to speed down New Town Blvd. I

The street I live on only has 3Mb DSL. The same technology we've been on for over a decade now. Literally one mile from house is a dead end street that comes off MY STREET that has Uverse. How does a dead end street that comes off my street have Uverse, but every time I reach out to AT&T I get told

Ordered upgrade to Whole Home Service recently.  The CSR told me the upgrade provided HD Viewing in all rooms upon completion of install.   That my two HR20-700 HD-DVRs were compatable, the Hughs SD unit would be replaced with a HD receiver, and My TiVo DVR would be replaced with a HD-DVR as it was

I was scheduled to have DirecTV installed on 6/30, when the installer arrived I was told that he could not install because he needed written documentation from my landlord to install.  I was never told I needed written documentation, just approval that DirecTV could be installed (which I had).  So I

My name is Whitney Seal. I switched from U-Verse to Direct TV 3 months ago for my television service.  When turning off my U-Verse service for television, NO ONE from AT & T ever mentioned to me that my equipment needed to be returned. A month later I was charged nearly $600 for 3 receivers that wer