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Frozen picture
I get a frozen picture on one tv and not all channels frozen. They freeze in the AMC range of channels. This occurred on a wired box and now on the new wireless box. Not sure what this issue. Any ideas?
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U-verse TV Equipment
TV Frozen
TV frozen on channel 100 with a place wait bar...tried holding mute and enter button to know avail...need assistance it's game time with guest...
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DIRECTV Equipment
Reciever frozen
One of our receivers will not turn off. It is frozen with everything lit up. We have tried holding the power button on for 10 seconds and unplugging, but it does not change.
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U-verse TV Equipment
Pixelization or Frozen playback
We have replaced all of the cables attached to our Direct TV Boxes. We have also replaced the tower. We still have an issue is pixelization and frozen picture on playback of any recorded show. Any ideas to solve the problem would be greatly appreciated.
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Watching DIRECTV
Please Wait frozen
Lost power for two days. When rebooted, TV in primary room is frozen on just wait. I have three other boxes in the house that are all working. Internet is working well. I’ve tried multiple restarts and browsing the message boards. Model is IPH8010. Any help would be appreciated.
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U-verse TV Equipment
FROZEN SCREEN EPIDEMIC WITH ATT UVERSE
WE HAVE HAD ATT UVERSE FOR YEARS AND HAVE HAD INCREASING FROZEN SCREEN ISSUES OVER THE PAST TWO YEARS. ATT HAS ATTEMPTED TO FIX THE ISSUE AT LEAST FIVE TIMES. THEY HAVE REPLACED THE BOXES AND TRIED MULTIPLE DIFFERENT WIRING CONFIGURATIONS. EACH TIME THE TECH BLAMES THE PROBLEM ON THE PREVIOUS TEC
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Watching U-verse TV
Frozen 2 Angry Birds 2
I have bought Angry Birds and Frozen a while ago have watched them plenty of times and now all of a sudden when I try to play them I’m getting told that the event is past it’s purchase window. I bought those movies not rented them. What can I do
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Watching DIRECTV
Stuttering and frozen images - uVerse
For some time we've been having stuttering and frozen images causing loss of audio and continuity. This is seeming to be getting worse.Is anyone else in the Knoxville, TN area experiencing this?We do not want fiber, we just want what we paid for, reliable and trouble free service.
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Watching U-verse TV
Frozen screen , dvr not working, no channels
Hello. I have several issues. My dvr isn't working on either box, one TV has had a frozen screen for 2 days, and another TV can only get 1 channel. I've done the troubleshooting and no changes. Please help. Thanks
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U-verse TV Equipment
AppleTV stream frozen on startup
In July I could power off my AppleTV while a channel was streaming, power back on, and my channel loaded up and kept streaming live TV - like the old style cable boxes. all was good in the world. Not sure exactly when this problem started, but now when I power back on the AppleTV it still loads Dir
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Watching DIRECTV STREAM
U-verse Client receivers are getting frozen during recording playback
My 2 Client receivers are getting frozen during recording playback.I've reset them a few times - same issue.Its been happening for good 2 months now.Can AT&T send me the new ones?Thanks!
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U-verse TV Equipment
FROZEN AD on SCREEN
My DVR was recording a show, when suddenly one of your ads appeared on the screen and I can not get rid of it. I can not get the channel I was recording. I can get other channels. I tried all of the following: 1. Press the reset button on the side of the box 2. Unplugged everything tha
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Watching DIRECTV
uverse reciever 3 lights on black screen frozen
My uverse reciever is frozen will not off or restart . The three lights ( link, record, HD) or (red, green, blue,) are all lit and will not go off. I think I tried to reboot and disaster recovery i say tried because i dont know if thats what i did or not just saw it online and tried doing it. I was
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Watching U-verse TV
Closed
frozen picture
We have one channel that froze last night on NBC. Today it is still frozen.
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Watching DIRECTV STREAM
picture frozen
turned on my TV and the picture is distorted and frozen, it will not let me change the channel, and resetting the box does not work
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Watching U-verse TV
Accepted Solution
Official Solution
Debit card Frozen
I lost my card I have to wait 5-7 business day til I get it in the mail I like to see if I could pay Jan 20
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Watching U-verse TV