i have never understood when miami heat play memphis it is always blacked out?it shows on the screen guide channel 1722 and 1727 does anyone get those channels or is channels 1722 and 1727 not available??

In the summer, our satellite gets very poor reception.  I have checked all of the connections and they seem to be fine.  When I call tech support, they are pretty much useless.  They have answers for poor reception when it is raining outside, but no answers to problems in extreme heat and I do mean

hey guys i just wanted to know is it normal for a deca box where the coax runs out to be very hot?not the actual plastic of the box but where the threads of the coax go? i reached down and touched the metal and actually burned my finger.Just wanted to know if this is normal? Thanx

I've noticed a very long delay in changing channels (anywhere from 3 to 10 secs)No matter if going up or down 1 channel or selecting a channel from the menu or manually putting in the channel number.There are no programs being recorded at the time this occurs and there is still  40% left on the disk

We got a new Genie DVR receiver this week. Works fine but receiver feels warm to touch and has constant humming or buzzing sound.  Is this normal for modern receivers?

Was loosing tv shows and recordings due to pixelation/ black outs. Have an HR44-500. Blew any dust out of the casing and when I removed the access card to blow out the slot, I noticed brown spots around the chip end of the card. Could this be the cause? I've been a customer for years, would I have

I've set up 3 appointments, no technician shows. Over 30 channels have problems and it's been four weeks. My problem was supposedly escalated multiple times, and each appointment day I call to find that a technician was never dispatched. Over ten calls and multiple live chats, to no avail.  Wh

I have a season pass for Denver Nuggets games that usually works, but today it's acting up. Instead of recording from the beginning of the game, it only started recording when I tuned in. On Apple TV, it's acting like live viewing with a limited buffer. The recording doesn't begin at the beginning o

I'm in Littleton, CO and during the recent storm and other snow storms in the past we're lost reception due to snow and ice on the dish. I've seen web sites that offer covers and heaters. Anyone used either a cover or heater? Any luck with either one? If so, what brands and where did you get it?

I have a over heating receiver message. Not sure what is happening?

Has anyone actually used a dish heater? Can voices of experience out there? Has anyone used RainX with success? We do not have a problem w/ wind or rain, only snow. And like most everyone else, our dish is on the roof which makes it very difficult to climb a ladder & clear the dish in the middle of

II recently  upgraded from standard service to HD and purchased a HD DVR as well. The installer brought an older reconditioned HD20 DVR. He told me that these units produce a lot of heat and he was absolutely right. This thing is barely cool enough to touch. I have it in a cabinet, but the door rema