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How do I sent a private message to David Customer Care?

I would like to send a priviate message to David AT&T Customer Care to let him know that I am experiencing the same problem as others under the thread titled: SERIES NOT RECORDING...

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David T

@DavidCSis the most helpful csr I have ever met. Shoutout to @DavidCS

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David Cree

I want to cancel my DirecTV and ATT subscription because I find you all so expensive and too high that I can't afford it and I'm going with Comcast where I'm only going to be paying $10 a month for internet service and $10 for cable

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I finally sent David a link to this discussion. He said he will run it by his techs. Here is link to David on the new Overmoderated boards -- http://www.overmoderated.com/index.php/board,17.0.html

 commented 

13 years ago

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Closed Captions freezing and then disappearing

Howdy all-- I am at wits end with my problem. I sent the following to ATT Closed Captioning e-mail and got an autobot reply to use the online tech service. I did so, and they walked me through a "disaster recovery" reset (not using the reset button, but dowloading and flashing the operating system s

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David T.

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I can no longer access HBOgo, need help!!!

I am definitely an hbo subscriber through uverse. I have been using hbogo on my macbook and the app on my android for months. All of a sudden I cant log on. I get an message popup thats says Im not subscribed to HBO. It wont even let me go to the section where I would enter my user name and password

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Official Solution

Contact David here.

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Unable to Change Services Online

Is anyone else unable to make changes to their U-verse services online?  For the past couple of weeks, selecting the Change Plan hyperlink on the My Services page after logging into my account results in the following message:   UCKH12: We’re sorry, but we are unable to process your transaction at

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David T, no it doesn't, I get the same message.

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I can no longer access HBOgo, need help!!!

I am definitely an hbo subscriber through uverse. I have been using hbogo on my macbook and the app on my android for months. All of a sudden I cant log on. I get an message popup thats says Im not subscribed to HBO. It wont even let me go to the section where I would enter my user name and password

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iPhone app says see you September 12th

Games are already on, I have superfan package and everything. 209-826-6423 David Gomes is my account info please help

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You need to be logged into the forum to send David a message. Don't post the info on this forum he probably won't get it - go to @DavidCS page. The about David CS (just open his name link) page - you will there see a link to send a message. Use that

 commented 

6 years ago

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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I’ve also sent David a PM. Hoping this is resolved soon in the Cleveland area!

 commented 

6 years ago

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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Hallelujah, David is back! He is here to help the West Coast, so please contact him.

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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Thanks to David T. for helping me get a new 2250 and avoiding the trauma of returning to Comcast.

 commented 

11 years ago

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What are the DVR hard drive sizes?

I have a 6 year old VIP1216 that I want to upgrade to higher capacity.  I'm pretty sure my hard drive is only 40gb.  The tech said if I get a new one (for a $105 upgrade fee) it would have double the capacity.  What are the actual hard drive sizes of the DVR's UVerse is handing out now?  The tech sa

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Possible fraud by 3rd party vendor

I have a contract from a third party vendor with David Huntley's name on it and I'm trying to confirm if it's valid my self and others think that it is fraud and we are trying to obtain information so we can give it to the authorities and before I send it to them I want to make sure I can get a corr

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(Edited per community guidelines), Jupiter. Some battles are worth fighting. Kind of like David and Goliath.

 commented 

4 years ago

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Delinquent Refund From Closed Account

My stepfather passed away mid-Feb. Rather than changing the account into my mother's name, DirecTV required us to close his account and order new service (at a higher price, of course) under her name. When all the accounting was done, DirecTV owes us $24.83, which I requested be paid to my mother. J

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Sent a DM to David - I am so relieved for his help.

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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Received from David yesterday, re: pending equipment replacement with work-around installed -- "Good deal.... yea known issues are a bit harder to fix and the work arounds tend to break more than they help."

 commented 

13 years ago

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Closed Captions freezing and then disappearing

Howdy all-- I am at wits end with my problem. I sent the following to ATT Closed Captioning e-mail and got an autobot reply to use the online tech service. I did so, and they walked me through a "disaster recovery" reset (not using the reset button, but dowloading and flashing the operating system s

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Having this same problem in San Diego, CA. David - can you please help!!

 to the conversation: 

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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Hi @Scroft, @jchrth1, @watupd, @Rickster97, @StefnazaninI want to keep everyone in the loop after I hear from David. So keep checking the forum. All of us are experiencing the same frustration ( and I work for AT&T ). The solution depends upon tracki

 to the conversation: 

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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Once again, I am willing to say that it appears to be fixed in 91945. Yay! Thanks to David and all his helpers.

 commented 

6 years ago

 to the conversation: 

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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Sent david a PM. Having the same issues in Austin. Nothing has recorded since Nov 7.

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SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

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