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Death

My friend passed away his wife having hard time taking acct out of his name into hers and she showed death cert. customer service giving her run around not helping during this hard time for her! He used to take care of bills all time for family any suggestions

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48

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Death & Fusing 2 accounts temporarily?

If someone dies, in order to cancel their account, is there a requirement for a death certificate?

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357

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Can't Watch Texas Rangers Baseball

HI,My wife and I moved to a different state this past january, we moved from texas to mississippi. While we were in texas we used to be able to watch texas rangers american league baseball on channel # 1753, now after moving to a different state whenever we try to view the baseball gave we receive a

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1K

4

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Anyone in central Texas have MRV on H23/600 rcvr yet?

just wondering if anyone in central texas has the mrv software for the h23 receiver? No luck here in Canyon Lake!

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442

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Official Solution

How can I get Fox Midwest if live in Texas

I live in texas but from Missouri and I am subscribed to Fox Sports but I want access to the Midwest channel. I have the southwest fox.

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623

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Texas Rangers on Bally 676 mixed up recordings?

I set my recorder (DirecTV) for both the Texas Rangers (baseball) Post Game show and the Texas Rangers Insider. Many times I do not get the Post Game show (I understand when not on Bally) and its the Insider show and then vice/versa.  Not what I'm paying for...  Please don't record an Ins

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206

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Blue screen of death

We've had DTV for maybe two months, and the receiver in our bedroom continually misbehaves. I thought it was a problem with a weak power source, because I goofed with that and the receiver worked correctly for maybe a week, but I moved some furniture affecting the power cord, and the receiver is now

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342

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Death of a customer

I'm the executor for Rick Angle's estate. His account number is [EDITED].  His phone number the account was based on was [EDITED}.  As executor, I continue to get a notice of a credit on his account.  I've requested that the refund be sent to me so as to include it in his estate's as

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98

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Recycle receivers in texas

I have model number HR54-200 and C51-700 C51-500 are those recycle?

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107

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Recycle receivers in texas

I have 4 receivers and wanting to recycle them.

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318

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Death of primary account holder

My wife passed away in August she was the primary account holder.  I have been trying to transfer/change responsibility. I contacted customer service and was told to take the Death Certificate to an AT&T store which I did and the rep. verified it.  I contacted customer service  again and was transfe

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436

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cancellation fee when cancellation due to death

My husband died on April 8, 2019, after a difficult battle with cancer. I signed up for Directv account in November 2018 (he was too sick to sign up) and my own name. When I called today to cancel service (I actually don't watch TV), was told I must pay about $260 cancellation fee. If account was in

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517

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Official Solution

Minimum package for SEC Network in Texas

What's the minimum package to receive the SEC Network for a customer in Texas?

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3.9K

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Official Solution

I have 2 homes, 1 in Montgomery, Texas and 1 in Sacramento, NM. I need the local channels for New Mexico.

Your auto system (Edited per community guidelines)!!  Every time the system hangs up and refers me to sign in on line.  Three times I have called and after 4 1/2 minutes, the system hangs up!!!  This is not customer service!!   I must technical assistance and Mover's Dept to get the local channels f

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160

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Official Solution

When will AT&T U-verse be available in the Fort Hood, Texas?

I am inquiring when ATT U-verse will be available in the Fort Hood, Texas and surrounding areas? Fort Hood is the largest military installation in the United states with a huge population of civilian contractors, retirees, and active duty and family members. When will this area be activated for U-ve

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169

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recognizing LNB, works in Texas not in Colorado

Ok, I've spoken to Tech support and they are stumped. I have a 3 LNB dish in Dallas, TX. Get local channels along with Directv standard list. Everything works fine. I take my Hughes receiver to Colorado and it works fine on a single LNB dish but if I install the 3 LNB with oval dish (exactly like Da

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800

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Moved from Texas to Virginia and no longer have AT&T Internet but have Verizon Internet service.

Moved from Texas to Virginia and no longer have AT&T Internet but have Verizon Internet service. How do I change my WiFi from AT&T to the Verizon internet for the Direct-TV stream box receiver?

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145

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Is Directv available in Midland Texas

I have not been able to find a way to sign up with Directv since I moved to Midland Texas. Is it available here.

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143

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Pixelation & Pink Screen El Paso, Texas

Just how big is this problem in El Paso, Texas.? I've spoken to many subscribers about this issue and found that this is HUGE on local broadcasting channels or region (NBC, CBS, ABC, & FOX).

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122

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Transfer Responsibility of Combined Billing Account upon Death of Spouse

My in-laws have a combined billing account - DirecTV, internet and home phone. My father-in-law died, and my mother-in-law has continued to pay the bills.  She is now eligible and has qualified under the Affordable Connectivity Program (ACP) and Lifeline plans, under which she would recei

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132

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