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Need Help? Chat With Us

If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you

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For goodness sake, AT&T is evil because they accidentally left tracks on your lawn?  You don't know what the word evil means.  Give me a break.

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AT&T damages my front yard and my neighbors

Totally disrespectful. To have ATV TRACKS MY MY yard and neighbors. Unprofessional and evil to leave a customers yard looking like a it does. Actually have deep trenches in our yards. But my neighbor has to file a claim on his own but didn’t call AT&T for service. And the line still isn’t buried. Fi

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US representative

Off shore phone center reps have messed up my account on several occasions. I asked to be transferred to a US rep, but, they tell me They can't do that. Help!!!!!  They are hard to understand and I don't trust them.

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US Open??

Why is the US Open Golf Tournament not being shown on FoxS1 Thursday and Friday as advertised?  Instead, I see a dart tournament on the U-Verse guide.

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US Open coverage

Will Directv show multiple channels of the 2020 US Open this year

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when I think of evil - I think of ATT

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Private message

A response in the community forum advised me to private message my account info for help with my issue. But I’m not sure who to send the message too? Please help.

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Why is AT&T billing us for sports?

Why you all billed us for sports the mlb where dont have even games? And then we already told the customer service last year we are not renewing it and i sent a note when i pay the bill last month coz you charge us for that

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131

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us mail notifications from att

New to uverse and evertime I make a change in my account profile I receive notificaton by mail sometimes up to 5different envelopes at once . My mail man is mad

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Contact us information

Is there an email anywhere on the website to contact AT&T?  Contact us seems to only direct you to question topics, which is hardly "contact us".  I've already spent enough time on the phone trying to have our equipment information and charges updated after it was moved two weeks ago with no luck. 

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Not in Indy, yet.  Too far North and in the evil Eastern Time zone, lol.

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Uverse guide update?

So I come home from work today and notice the TV looks different. No more blue screen there's an actual picture in the background with the time showing kind of like the chrome cast. I also noticed that the font on the guide itself looks better. So I'm liking the changes but my question is where can

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The evil part of me thinks Charter pays people to troll on the AT&T Forum.

 commented 

10 years ago

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Why does AT&T not want to keep good customers?

I have spoken with several retention specialists at AT&T in anticipation of my U-Verse rates skyrocketing on 5/27. After being a good customer of AT&T for 11 years, they probably figure they have squeezed everything out of me they can. I am switching to Charter and saving $100 a month for the same (

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Networks charge the TV providers a lot. If those channel owners didn't get revenue from advertising space they would charge the providers even more, meaning we would have a much higher bill. As it stands commercials are a necessary evil to keep cost

 commented 

2 years ago

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DirecTV - Leaving after 28 Years (Feedback)

Unfortunately, there isn't an easy way to provide feedback, or a good eMail address for DirecTV customer support, but I want to provide some feedback... I started out as a DirecTV customer in Michigan in the mid-1990s and continued service until now in 2023 through the AT&T acquisition. Over

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Accepted Solution

Official Solution

Let us view U-verse bundle packages ahead of time

I see on the website under U-Verse bundles that we cannot view the packages unless it is available in our area. Can you let us get ahead of the game and let us view them so we know what we want when it is available?Thanks,Chef

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2.8K

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It will cost you $99 for a technician to visit. Enquire about setting it up from whoever you buy the TV from, it will likely be cheaper and it really isn’t hard to do it yourself. If you buy from Best Buy, they will deliver and set up.

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New TV

I have to buy a new TV as my old Sony TV has stopped working (excellent TV for 15yrs). Can DTV send a technician to set up my new TV?  I live alone & son works out of town most of the time plus, he's not a TV technician. Thank you,     PD

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Installation guy scammed us

We recently moved in and originally brought our old receiver with us, but the name on the account had to change because she no longer lives with us. They insisted that someone had to come to install the new service, it couldn't be done remotely.... Cut to a few weeks later when we get a bill for a m

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466

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ESPN US Open Not Showing

For the past day, we have been unable to watch the US Open Tennis on ESPN, Channel 206. Anyone else having this issue?  The other ESPN channels work fine.

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71

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Why do you run us off?

Our "promotion" has expired and our bill has increased 100%... doubled.... Now Ihave no choice but to move back to Time warner spectrum and move our cell phones back to Verizon!  .... So now the same stupid issue that brought us to U-Verse will take us away.   Why do all of you companies play this g

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153

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Contacting Directv from Canada

How does one call a Directv service representative from Canada. The 800 numbers do not work from Canada. I have an account in the US and due to Cov-19 we are unable to visit the US and use our Directv account. I would like a number to call an discuss options.

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Don't the providers of OTA channels know their channels can be had uncompressed for free with an antenna?"You should pay us to deliver your customers a compressed version of our channel" makes no sense.

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It looks like the deal is done.

Social media managers on Facebook are replying to posters that an agreement has been reached: http://www.indystar.com/story/sports/2015/10/02/possible-colts-blackout-looming-for-some-indy-residents/73205748/

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Is AT&T really as evil as they seem and completely lack remorse?

So like many, my family and I have been hit hard by the pandemic, Andy I have struggled with finding work over the last year. But my problems with AT&T/Directv go back before the pandemic. For starters, directv somehow lost one of my payments and cut service stating that I needed to pay again, e

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