Several years ago I ordered a package uverse with homephone/tv/internet etc.  The service man began the install. When he started to leave, we realized one service was not installed. We were confused. There was an error on the order.  This was on a Friday afternoon. He had to come back on a Mon

I recently canceled all my service with Direct TV after they decided it was ok to take away all of the channels I watched. The rep said I would have to pay and additional $60 a month to get them back. Then left me on hold for 30 minutes after I said I wanted to cancel. 3 weeks later I called back

I have been trying to get a dispute settled for several months. Bottom line, we don’t agree on what transpired. Every time I contact DTV I get a different person and a different answer. Even when I think I have something resolved, it does not play out. Then when I call back ( and may I say go throug

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

Our household has lost an income source during the pandemic, I can't pay DirecTV bill so it got disconnected today (despite the claims that there will not be service disconnects during COVID). To stop the bleeding, for 2 days I have been trying to get to a live person to cancel the subscription. Cus

I find the new picture slideshow distracting and irritating. The sudden light changes when the pictures change don't help. Is there a way to go back to the old plain blue screensaver?

I currently have my DirecTV receiver connected to a wireless network. I have now added a second network in the house and need to move the DirecTV over to it. I can't seem to find any way to change the network SSID it connects to - I go to Settings and Help, Settings, Internet Setup, and the only a

I moved tv to new location in room. Svm and coaxial do not reach, so I attached DVR as you would normally except did not attach to tv.  Attached wireless genie to tv. Now it keeps giving me the 775 error. Does the DVR need to be attached to a tv?

hello, I just bought a 4k tv, and i was wondering if I had to contact direct to add 4k to my package to get 4k channels? if not how can you tell if you are watching one and what channels are 4k?

so far only one tv has been connected to U-verse at my home. my understanding is i can add another tv to U-verse with free of charge. how can i do that.

Hello, have called now 5 different times and put on perpetual hold.  Nobody ever picks up.  I need help!  I need to put account on hold or reduce current package but nobody ever picks up!  Chat does not pop up or work too!  HELP!!!!

I was watching a recording when I heard a little "pop" and the picture froze.  I could do nothing with it and could not turn TV off with remote; there was absolutely no communication between remote and DVR.  I could access Netflix, Hulu, etc., and turn TV on/off with the Vizio Remote.  I finally unp

I would like to pair headphones to allow one person to watch Direct TV while the other person reads

I would like save my recordings in receiver to usb drive. Is it possible?

bought a new tv lg the other connections worked PERFECT did the same ones no signal from vcr i have the vcr hooked into the the dvr box cable input to the dvr box, dvr box to tv,dvd player hooked up to the 5 ports on the back of the tv there are only 5 ports, my old tv you had tv input 1(dvd player)

We just down graded to basic. Don't really want to pay the $15 DVR monthly charge. If I turn it off, can we still pause live TV?

My log in info for my account  will not log in to the App so I can watch TV on the go.

I need somebody to come to my house to re-aim my satelite receiver dish after having some repair work done to the deck that it was mounted on. I cannot find anything on the web site or via the "Chat with AT&T" system that will provide that information. What telephone number do I call to make t

Is there a way to search programs by date more generally?  For example, if I want to see what is coming on on Thurs and it's Monday, what is the most effecient way to do that?   - Not searching forward through guide until you get to the future date you want. This takes forever - Also NOT entering a

Unable to use U-verse app to control receiver.  iPhone connected to Wi-Fi. App throws error saying it can’t find Wi-Fi gateway even though it’s clearly connected.  See attached image. URL to image:https://www.dropbox.com/s/dizb23a1ceh9jkh/IMG_1533.jpg?dl=0