I was helped by Brian from the Tulsa Team, and he was amazing. He’s a real problem solver and very patient. He makes the customer feel as if he isn’t trying to rush them off the phone. He was very assertive to the problem and finding the solution. This is the type of employee that is management mate

Fixed.... Yes.... My terrible u-verse TV, and the contract crashing...I found a great fix... While the neighbors cats fight and.scream, i watch the TV and pretend it's one of these coal mine collapse stories, with the pitch black flickering TV, and distant screeching providing a realistic experience

Watching great SD picture over 101 satellite (DirecTV in RV) and pesky 771 message covers lower fourth of screen.  How do I remove it permanently?

This has been a constant uphill battle with the lack of customer service on all levels especially since AT&T took over Directv.  The "Language Barrier" customer service reps lack of knowledge and unwillingness to help or even go the extra mile is a complete understatement and then add the "Language

What package includes 662 Bally Sports Great Lakes channel? And what is the procedure for adding that to our new account?

Just wanted to say love my nomad ordered yesterday at 1030am fedx truck was here with it at 730 am this morning. Pulse when I ordered yesterday they asked if I want to add it to my bill I was like sure. Took 5 minits to install no problem. My shows are downloading now as a write this I was a little

Hey All -  I switched to DirecTV last night, mostly because of NFL Ticket. I have a brand new 55" LED Sony Bravia 960hz 3D TV, which is an amazing Tv, that I just bought as well. MY problem is that the picture quality is not that great compared to the charter cable I just had. I am seriously conside

I need direct TV remote control to work with my 70" JVC Tv Model#LT70MAW695

In my careers, I have been in several jobs which either provided customer service or dealt with another company's customer service, so I think I can tell great customer service when I encounter it.  And I would rank Lori from U-Verse in San Diego as one of the very best customer service representati

I just wanted to take a minute to thank Lisa in the Arlington Heights Office for providing wonderful customer service!!! She was a big help and I will remain an ATT customer just because of her. Thank you Lisa!!

Starting tonight with the Indians Cubs game, this feed has an HD aspect ratio issue. It is easy to see this problem (call it "thin people" issue). The issue is persistent, but interesting that SOME commercials have the correct aspect ratio. This is the very FIRST TIME all season with this issue ...

I just recently moved a receiver from one room to another. I had to run new cable. When I connected everything up it worked perfectly. About one hour later, the searching for signal strength message came up. I cannot get it to work again. I have reset the receiver and unplugged the receiver and stil

Where can I find this channel on my TV. It jumps that channel only! HELP! San Antonio Tx 78258

I got the Belkin bakup for the RG with install that's great and all. But My Phone system the AT&T CL84209 with a few added handsets is just plugged into a standard house hold outlet or power strip. I got no way to call out other than a cell phone because the base goes down that's it. Unless there's

We have been with Direct TV for 15 years. Today is the first time we have EVER got really good customer service trying to lower our bill. I spoke to Melisha agent ID MN503C - she was WONDERFUL. She was PLEASANT, easy to understand, HONEST, and helpful in lowering our bill back to a reasonable level

My U-VERSE U200 channel lineup includes the SD version of GACF (529) and HD version of GACF (1529). As of today (10/11/2021), the U-VERSE TV Guide (detailed listing of programs on each channel) is still showing the names of TV shows carried by the former GAC network. I think this confusion will sta

Thank you AT&T for great programming; i.e. Newsmax and Audience TV - loved Mr.Mercedes!!!

I got the software update today in Chicago. I have 3 R22's hardwired on a 2 wire modem/DSL router. All are working great. I do get some pixilation but not much. DTV don't charge us on with ATT U-Verse its included.

Just got our Uverse service with internet and TV installed. Mark M  did an awesome job and was very professional. He came here with a very positive attitude and seemed to know exactly what he was doing. I was a little hesitant about getting Uverse because I did not think that I had the setup for thi

My computer sees the DVR. I can click play the player comes up and audio begins playing but I get absolutely no video. Does anyone have any ideas? I have updated my drivers as well as my video card. I am also running windows 7. My card is an ATI 2400.