Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (208.6K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Just switched...was it a mistake?

I have a Netflix account and an Amazon Fire stick. Why can’t I, or how can I, access these now that I have Direct TV.....Dish had a channel dedicated for Netflix which made it easy to go to.  Hope I didn’t just make a big mistake!

Question

613

7

0

0

My Directv streaming app is not working on Roku. I can go into it and it just flashes or strobes and won't load.

My Directv streaming app is not working on Roku. I can go into it and it just flashes or strobes and won't load. I have called Directv tech support and noone can help me.

Question

4.1K

5

0

HBO GO with AT&T Uverse

I have always had HBO as part of my U-verse subscription but every time I try to login to HBO GO with my U-verse service it says there is a problem. It has NEVER worked! I have tried multiple times over several years and have called AT&T with no resolution. Any help?

Question

281

1

0

0

It just keeps getting worse....

After posting a comment on this forum about the problems I had with AT&T's customer service I received a phone call from Aundrea, a social media manager. Please, go to my previous post for the full story. Aundrea, was missing the whole point of my previous complaint! She thought I felt like I should

Question

195

0

0

0

HBO Go

I have trying to get HBO Go set up on my phone because we just upgraded services so we can have HBO Go. I want to know why it says I'm not authorized to have it please.

Question

138

0

0

0

HBO GO and MAX GO profile

I have an HBO go username and password.  I am attempting to sign into MAX go. "Your GO profile is shared between HBO GO & Max GO.  Any changes will apply to both services" When I try to sign into the MAX GO site it takes me to "Complete your MAX GO sign up". I am being asked to "complete my MAX Go s

Question

748

1

0

0

HBO GO

Good evening,  I've recently reinstalled HBO GO just now and I'm unable to login as an existing user or new user. I keep getting this message that I am currently not subscribed to HBO and I am. How do I login to hbo go with my AT&T account? I used to be a Dish customer and never had this problem. Ca

Question

1.4K

5

0

0

TLC go not viewable with U Verse

We have an AT&T U Verse account and currently get TLC in our channel lineup. Why then, can’t  we watch TLC on the TLC go app when logged with with our U Verse credentials? It says that channel isn’t part of our subscription, but it is! So frustrating!

Question

679

1

0

0

Official Solution

Can't access HBO GO with Uverse account

im a new client, i come from COMCAST, wich is very expensive, but it works, i came to AT&T because you assure me that you have streaming service, that you have HBO, you even told me that i could watch tv from any device like an Xbox one... well that is not the case, not only your ATT U-VERSE TV app

Question

4.8K

7

0

Cancel just TV

How do I cancel just my TV service but keep internet? When I go to manage my services it only lets me change the tv plan, not cancel it.

Question

266

3

0

0

Cannot access Max Go with my HBO Go login

When I try to access MAX GO on my home network with my HBO GO login, I get the error Affiliate Acount Exists. I do not get a you are not subscribed message and I am a subscriber. The app does recognize me and that I am on my home network.And while I am here I'm also going to say how annoyed I am tha

Question

1.2K

1

0

0

I just had 2 receivers go kaput. One in each bedroom none were the main receiver

I just had 2 receivers go kaput one from each bedroom and neither was the main receiver.  One displays"this will take a minute" And will not progress past that screen   The other receiver will start to load and then it will flash "connecting" With a loading bar and then it disappears and then reappe

Question

260

1

0

0

just a few more seconds

I have been trying to make my receiver work for about 2 hours now. First I could not get the power to go on. I got it to go on, but now it won't go past the screen that says, "Just a few more seconds...". Or just a blue screen. I have pushed the red button twice. Both times it turned off, turned bac

Question

1.5K

0

0

0

Can’t connect hbo go with my ATT login

I just got a brand new fire stick and every time I try to connect my hbo go through my att u-verse login it gives me a weird error message when I try to login to my att account. I’ve never had this problem before and it can’t be on hbo side it has to be ATT cause the problem only occurs after I try

Question

678

1

0

0

Can’t watch nesn go once I log in with directv! Help

I go to nesn go online and can see the current program.  When I click play, it asks me to login with my tv provider.  After logging in with my directv info, it goes grey and says loading, but never loads.  Help!

Question

107

2

0

HBO Go activation

I had HBO GO on my Xbox One and was with DirecTV for awhile so I had HBO access then we switched to AT&T Uverse but still have an HBO subscription. However, whenever I try to access HBO GO on my Xbox through their website and the link to AT&T Uverse it says my account does not have access to HBO. Bu

Question

138

1

0

0

HBO Go help please!!!!

I am trying to sign in with HBO Go on a new Roku I just got but I keep getting a message saying "this is a sub account, please register your primary account first." But it doesn't give me an option anywhere to register any primary account. It asks for my provider and when I select AT&T Uverse it aut

Question

1K

1

0

0

Want to go online to schedule season passes

I just upgraded from a Tivo to a DirectTV HD DVR. Can I go online to schedule my season passes with this thing? It was so easy to do with the Tivo.

Question

120

0

0

0

My payment didn’t go through

I just updated my payment method but it didn’t go through for this month can you please re charge it

Question

88

0

0

HBO Go issue

I have the unlimited data plan with AT&T and I also have Uverse with HBO subscription. Everytime I try to sign into HBOGO, it says that it appears that your at&T uverse subscription does not include HBO. I have tried to go to the local store to fix it but she couldn't figure it out either. Can someo

Question

306

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?