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VOD--Funny Lady

I've recently subscribed to whole home DVR and have successfully downloaded several items--it's great.  I am having trouble with Funny Lady which cuts off before the end of the movie and I don't know why?  I've downloaded twice and it stops at 2 hours 10 mins in the middle of a scene. What am I don'

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Missing most recent series episode of cleaning Lady S2E6 - Paradise Lost

I have My Library set up to record the Cleaning Lady series on Fox - Set to record next 2 episodes for 11/7 and 11/4 - but missing episode shown on 10/24/2022 which was episode 6 of season 2.  The first 5 episodes did upload and again 2 more are set to upload but one from 10/24/2022 did not up

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JENNIFER - ID ******, THIS LADY ROCKS!

HELLO,   WE HAD TROUBLE WITH OUR RECEIVER BOX AND JENNIFER WALKED US THROUGH THE REBOOTING PROCESS. I CANNOT SAY ENOUGH ABOUT HER EXCELLENT CUSTOMER SERVICE! SHE ASSISTED US IN A POLITE AND PROFESSIONAL MANNER AND WAS VERY EFFICIENT AT TROUBLESHOOTING THE PROBLEM. JENNIFER KNOWS EXACTLY HOW TO CONNE

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why does the lady in my TV have to loudly announce the new volume level whenever i adjust volume?

New at&t service, whenever i adjust volume, someone loudly announces the new level.  What?  Why? How to prevent.

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agree.  i had to call twice to get someone who had correct information. first lady told me summer.  second lady said 4 pilot states, 3rd time was a charm.

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MVR Update and Install Date

Northern VA, MRV upgrade ordered.  Cost $0 (went through retentions).  Install Date May 29th.  The wait is longer than i would have liked, but the price is right 🙂 What about everyone else?

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@Rgrier4547 wrote: ... I've had bad results poor service a lady yesterday a black lady ... Really??? How do you know? And what difference does it make?

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The way your people and supervisors have been treating me horrible been treatin me

Yes my name is Rita ***** and I have been dealing with this for three months and you guys have charged me every time I have a $55 and something charge I have a 27 and something dollar charge you guys have suspended my service for no reason and I've been dealing for 3 months now trying to rent a movi

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Can someone get me a name for this news lady with the Tammy Fay Baker makeup?

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One America News

Someone tell the blonde newsreader, easy on the makeup! Why not get the Blaze? Aljazeera America? We get this crappy news channel?? Wow, great pick Uverse!

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Genie 2 picture freeze over a year right after installed

I've had the genie 2 installed over a year in my home in all this time the picture would freeze for 2-5 seconds and pickup in progress, direct TV service was out 3-4 times to check it out and the last time a few months ago the genie 2 was replaced a few months ago but the same problem was still happ

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Sent a private message to ATT customer care and actually got a very pleasant lady on the phone who reduced my costs by nearly $65 per month.  Suggest that this is the way to resolve as this lady actually cared about keeping long term customers.  She

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Existing customer getting no help on increasing costs.

Ironic that the new customers get the discounted prices and long standing customers get nothing but increasing bills each year.  Have gotten little but "sorry" when I call and try to negotiate a lower rate.  Is there someone in the community who cares about loyal customers and can help with getting

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As an old lady (and I do mean OLD!), I'll take being compared to a child any day.  😄

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What IS the Office of the President?

I've had occasion to speak with people from the Office of the President recently about an issue. I realized I don't know what sort of place they occupy in the scheme of things. A dead end for customer complaints? Where would they be in a corporate structure diagram? Once you wind up there, abandon a

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How can we return our equipment?

We canceled our service and are trying to return our equipment. The lady said something about removing the cars and sending it separately... But I don't have an envelope for that.

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Direct TV resolved my issue relatively quickly and the lady was very kind and patient with me. Kudos to her!!

 commented 

4 years ago

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Getting 775 error while accessing both of my TVs

Both of my TVs are giving me a 775 error signal. I have called numerous numbers for help, even one that says help available 24/7 but they all say to call back during business hours, even the one that says available 24/7.

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Uhhhh….I’m just an old lady sitting here with my cat on my lap.  🥰🐱

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WGN and other terminated channels owned by Nexstar

Discovered last night that Uverse took away WGN. I am disgusted. Can't even find a link to view the current announcement of channel changes. Cost keeps going up, yet number of channels provided keeps decreasing. I give up.

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Thank u, the lady on phone said something about a power surge . Have u ever heard of this? The tv plays DVDs just fine

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Rebooting or restarting problems

Just got a replacement and it's doing the samething. I have been paying for their insurance since I started with them about 4 years. It's a plain dvr in my kids room. We also have 2 hd dvrS and a plain receiver in another room.

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Juniper, You must not have seen my above post. The sales lady I talked to today said I can get anything I want.

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2 months ago

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Digital out on DirectTV Mini Genie

In looking at a pic of the back of the Mini Genie, it looks like it doesn't have an optical out for my wireless headphones. Please correct me if I'm am overlooking something, but it looks like I have  to connect with RCA cables.  I'm confused...I thought RCA cables were analog, so why doe

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did anyone receive an email from dtv with an apology about the minny atla game being blacked out? the lady from nfl sunday ticket said the should of

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Sunday ticket blackout of Atlanta vs Minnesota

I live in NC.  Panthers on local channel.  I want to watch Vikings vs Falcons but it is the only game being blacked out on my Sunday ticket.  Help!!! Why am I paying $300 and I can't watch the one game I want to see?????? Called customer service.   No help, transferred me, then they dropped call.  F

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@lizdance40 its been one of those days just look at some of the responses to my responses, even had a lady call me a karen

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service

I'm a bit upset. I received a phone call today stating I'm such a wonderful customer I will be rewarded with Starz for $13.99 price subject to change. The call itself just (Edited per community guidelines) me off. The person fast talked and and doesn't let you speak. Any way there's a Fn pandemic go

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