Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (22.7K)

Relevance
Selected Relevance
Remote Control Code Lookup Tool page not working properly

When I open the Code Lookup Tool page and click on remote control RC66, the DTV Support page is loaded instead of the page that lets you choose which device you need a code for. I have never had this problem. Why is this problem happening? Please see if this problem can be corrected. The purpose of

Question

392

2

0

Talking guide

One of my secondary receivers the talking guide is on and I can't get it off. Please tell me how to get it off. I tried on the closed captions tab but no option there. I tried to find it though the menu but didn't see anything there to let me turn it off either.

Question

134

1

0

Wow! Look who's talking. The man continues to shine!

 to the conversation: 

0

0

Audio going out intermittently

Watching a show and a roku tv. The audio cuts out every few minutes. If I rewind it the audio is there. Pulling about 75mbps. Tried reseting the tv, then unplugging. Let's have some snarky and rude suggestions from the ACEs and then I will go with tech support. 

Question

Please continue carrying OANN. It's one of the few news stations with a (Edited per community guidelines) viewpoint. Let your viewers decide for themselves who's right and who's wrong. I'll have to look for another provider for my TV if you cancel th

 to the conversation: 

DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

Question

Picture too bright

Just had Directv installed yesterday.  The picture on my non HD tv is too bright and I can't adjust it.  Worked fine with Dish network.

Question

376

0

0

0

Who's losing local channels?

I've seen a few posts here mentioning such but haven't heard anything about it in my area.

Question

159

1

0

0

background music is too loud. cant hear people talking

This a brand new upgraded HD DVR receiver, 1 week old.  Only on the HD channels the background sound and music drowns outthe voices. Turning up the sound only makes it worse. Is there a way to lower the background noise?

Question

643

0

0

0

Password too weak

I am trying to create a direct streaming account with my roku stick. Everything is going OK until I get to the password section. Every password I put in it says it's too weak, No matter how many characters or combinations I attempt. I even tried using 24 characters and I have met all the requirement

Question

599

4

0

New Program Guide Look

Why does DirecTV streaming keep changing the look and operation of the program guide? I don't like this latest update. I don't like what is displayed when you first turn the system on. Anybody else? Any way to change it back?

Question

4.6K

11

0

Too many streams

We've gotten the error too many times. I can watch TV from my phone but not on my tvs where I have the unit.

Question

195

1

0

Why does my 4k channel look dark?

Why does my 4k channel look dark? Others look great. 4k looks like wearing dark sunglasses.  And always has since day 1.  Unwatchable.  

Question

1.1K

7

0

Picture too large on both HD TV's after 7/13/2015 update

Last week I got up on Tues morning and everything on my TV looked different. All the faces were too large with the top of their heads cut off. The commercials that were normally full screen (like the Progressive Ins ad) now either have black bars above and below the picture or black all the way arou

Question

637

4

0

0

As I stated, that router, which is an ADSL2+ router, cannot be used with your system. You have U-verse TV, thus your services are delivered by VSDL.  The gateways listed in my previous messages are VDSL gateways and are the only ones used for U-verse

 to the conversation: 

0

UVerse!?!?!?!

Because our DVR was broken we called AT&T for a new DVR and AT&T was suppose to send a 802.11n modem/ router a few months back with it when we requested it and paid for it because my area code can get one from AT&T for our Internet and TV bundle. They sent a 802.11g without the power supply, so we c

Question

Thanks, that's too bad. For us that's just too short (and I know talking to a lot of YTTV users who are looking for a new home with the NBC issue looming, that is a factor for them too.) Not criticizing them, just feedback.

 commented 

4 years ago

 to the conversation: 

0

The ONLY thing keeping me from switching from YTTV to DTV Stream is the DVR - any plans to upgrade it?

I would switch from YTTV to DTV stream tomorrow if the DVR capabilities were closer to YTTV's. They have unlimited recording and 9 month retention. 90 days is just not enough for us. Make it 9 months in the same way as YTTV and we're switching. Are there any plans at all to increase the retention

Question

Bill Getting Too High

I'm currently paying around $175 / month for TV (U200) and Internet (12mbs) with the HD upgrade for only one television and I'm considering switching over to Xfinity as this is just getting too high. I'm being offered the same TV channels (plus Starz), HD included, Internet (up to 75mbs) for $109/mo

Question

550

1

0

0

Accepted Solution

Official Solution

How can I look back in time on the guide?

How can I look back in time on the guide?  It would be helpful to be able to scroll back a few hours to look for a show that may be extended time like sports programs.

Question

395

1

0

0

TV picture is either too small or too large for screen.

The electrical power went off and when it came back on the picture was either too large or too small for my screen.  Tried adjusting it on the trouble shoot page but no luck> How do I adjust the screen to fit my TV?

Question

817

2

0

0

Too many streams error

I purchased three boxes and I’m getting a too many error. “There is a limited of 2 simultaneous tv streams allowed outside of your home location. I’m so close to cancel and it’s only been Four days

Question

247

4

0

My bills are too high.

My bills are too high.

Question

76

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?