We have had a lot of issues with att and directv. When we moved, we asked to move our service. After being here one month, I find out that when my service started at the new house, they started over a new 12 month agreement. That isn’t anything they say upfront. My original agreement spoiled have en

I moved to a new house 5/30/19. I have called every day since before May to have address changed/set up installation in new house (which already has a dish on it). Everyone keeps saying my account has an error. It is obviously an IT problem...not my problem! Just send someone to turn on my service t

Having tried to recently go through a service move, I am thoroughly convinced that it does not work the way it should. Two weeks ago, I went online to AT&T and found the move tool. I attempted to login to this move tool to start my service move, but received a message stating that customer service i

I contacted Direct TV when I moved. They told me I qualified for a promotional where I would have to pay $99 and Direct TV / AT & T would pick up the rest. When I received my bill, I had been charged $199 instead. I have tried more than one time to get this issue resolved, spent more than 1 hour

I need my cable line move in my house how much would it cost me to move it

I want to move my tv. I need the cord connecting to the satellite to be moved as well.

Hi, I have Uverse tv, internet and home phone. I have to temporarily move for 4-5months. My equipment will not be able to stay connected to power during the move.  What are my options?  Thank you

I called the customer service number over the weekend and stated to the automated system that I wanted to transfer service. It sent a link to the online move tool. I attempted to login to start the process, only to get a message stating that I needed to call customer service. I called customer servi

We needed someone to move dish for a month now.

We need to move our dish due to a remodel

I have Uverse TV/Internet. How do I move the router to another room?

They are lire’s! We have been long long customer and have had to move a second dish setup. Well the tech that came out first canceled my order so I lost all my discounts! The had to start all over from like new and told me they could put them on after first billing. Lire’s they did not Ive always li

I need to move the modem that my tv is connected to into another room. Do I need to schedule a tech to come out?

Is AT&T allowing existing users with uverse to keep it if they move or is it that once you move even if in the same neighborhood where it was available you lose it? For example, I know that it is available on my block as me and my neighbors have it now. If I move next door, will they force me of

Is there a way to move my tv, modem and U-verse dvr to the other side of the room?  The wire isn’t long enough. Is it possible to replace the wire with a longer one?

I have a cable line on one wall in the great room and would like to move the TV to the opposite wall. AT&T internet, along with a line for cable in master bedroom, is on the same wall that I would like to move the TV to. Which is more cost effective to do - move the existing Direct TV line or d

I want to move my Genie 2 to a TV currently connected to a Genie Mini and then connect the TV that was using the Genie 2 to a Gemini. Can I do this or do I need a technician to move the equipment?

How far in advance of my move should I log in to schedule an installation? I want it done a day or two after I move, but I don't want to buy services and then have my installation scheduled before I am scheduled to move. Very new to Uverse.

The AT&T Technician installed the gateway in our basement, the WAP is plugged in about a foot away. We have FIber 1000 with 1 wired Uverse DVR receiver and 3 wireless . All 3 wireless receivers experience intermittent freezing, occasional signal drop, and DVR issues...so...my question is would i