Hello. I have an old Sony DTV box. I don't have a HD TV. I have an older Sony Trinitron, pre-HD, run through S-video. Does the age of the the DTV box matter in terms of reception. The box is at least 6 years old (Sony SAT-B50). Any help/advice would be appreciated. If the newer boxes are better, doe

I have called and chatted around the world this morning trying to get an AMERICAN agent to discuss my account and an hour later, I still have no number to contact an AMERICAN agent. I refuse to discuss my account with anyone other than an American. Can someone please post a phone number to a call ce

While her house undergoes repairs, fiercely independent senior Helen (Academy Award®-winner Ellen Burstyn) moves into a nearby retirement community ― just temporarily. Once behind the doors of Pine Grove Senior Community, she encounters lusty widows, cutthroat bridge tournaments, and a hotbed of bul

I need an agent to call me asap

Your Customer support agent named Cheryl has the worse attitude I have ever seen.  I tried to pay my bill online and via the phone but your system would not allow me to do so.  I called in a got Cheryl.  She told me the system would be down for two hours and call back.  I asked if this was a planned

Hi. I need to fix my att bill for tv and internet and should really like to talk to an American agent, is there a phone number I can call for that?

I was told by and agent that I would receive 3 phones along with my att bill and NOTHING he said was true. I've asked 2 speak wit a supervisor and I can't do that either. What's really going on with direct tv

I read some of the posts about the excessive volume of commercials. Seriously? In this day and age they cant apply volume leveling to the sound they send to my also sick of wearing out the volume button or muting all the time. What can be done?

Hello, have called now 5 different times and put on perpetual hold.  Nobody ever picks up.  I need help!  I need to put account on hold or reduce current package but nobody ever picks up!  Chat does not pop up or work too!  HELP!!!!

I need to file a complaint against this company. I have spent months trying to fix an incorrect billing statement they sent to me, hours on the phone with them telling me they will fix it and nothing. I had to move and could not take my Direct TV with me because it was an apartment and I explained t

Have issues with disrespectful and unknowledgeable call agents. All they do is give me stress. Help!,

I got disconnected with an agent by the name of Carina as she was about to give me her employee number just in case I got a survey. I just wanted to make sure she knew I didn't hang up on her. She was really sweet and very helpful with my issue. I tried to call back again to get her info but got ano

I'm curious to know if you can have different users within the Streaming app for the different users? If so, do you provide the ability to have different levels of access (i.e. Parent users/child userss) or have some that have passphrases/codes that lock that user down more...?

cannot get TV, screen says Account Unavailable, client has been disabled, restart receiver. When I do I get please wait, no signal, then says connection success, then no signal, then back to Account unavailable, client has been disabled, restart receiver.I have been to att.com/support several times,

Can I connect an external hard drive to one of the USB ports on the back of my Direct TV router to set up a network drive, or are those ports disabled? I've tried and it doesn't show up on the network.

Our budget at 80 years of age no longer supports Direct TV. We would like to cancel.

How to cancel my Direct TV never received the  $300 reward promised! Can't Contact anyone. Takes hours on hold then they just sent a offer for a $100 reward. Anyone  Help,  I want out of my contract if this can't be  handled.