I was sold DIRECT TV service from a rep at my local At&t store back in 2017. They told me I could get a package for $35 a month. I trusted the guy since I had been a customer with At&t since 2015. When the Technician Solomon came to install the service he offered to bring up 2 additional box

Help!  I just received a new remote and was trying to program it.  Whatever I did I no longer have sound coming out of my soundbar.  I've made sure that my TV is on External speakers but still no sound.  The TV has sound when I select items on the screen, my DVD player has sound when I play a movie

I have my HR-21-200 hooked up to an Onkyo TX-SR605 receiver.I went to watch American Idol with my daughter. At this point it had been recording for about 40 minutes. I got a picture but had absolutely no sound. Switched channels, still no sound. I noticed that when on an HD channel, the Dolby Digita

watching tennis - sound of tennis ball and action out of sync. tried all suggestions - changed channel - went back on dvr about 15 seconds - dolby sound is off. any other help?

I am using a sound bar with my TV using optical connection.  Periodically the sound just stops.  It returns after I do a reboot of the uverse box.  What gives?

I was having sound issues with u-verse remote. I have sound now, but when I push volume on remote control, I have a horn on the upper right corner of tv  screen.  How do I get rid of it and go back to the volume line at the bottom of the screen? Thanks

the sound and video are out of sync on some programs

For several weeks the sound on our two network/local CBS HD channels have been out of sync. Usual fixes like rebooting and changing channels do not solve the problem. This is on all four of my receivers. Any suggestions?

When using the various Roku devices and Directv Stream I will have episodes where the sound will disappear for 1-2 seconds, 2 or 3 times. Unplugging the device for a minute solves the problem, but it will recur.  This is becoming very annoying.  I see notes from a year ago about this.

Have a Sony kdl40s4100 and samsung hwc450 sound bar with a sharp DVD player and direct tv hp 25 receiver. Receiver is connected to the tv then tv connected to sound bar via optical cable but only getting sound from tv, sound bar has nothing, any ideas?

I have been trying to contact a manager about my account for 2 hours with no luck. Everyone that I ask to put me in touch with a manger places me on hold and never comes back. I NEED to speak with someone about my bill

best solution for getting back sound on these channels? for instance the QVC HD channel and the ABC channel on the lower non HD channels have no sound. How can I reset it? I have not gone yet through all of my channels to see if others are missing sound yet. A step by step procedure would be very ap

I was watching TV this morning when all of a sudden the sound went off.  I changed the channel thinking maybe the station was having problems.  No other channels have sound either.  I turned on the DVD player and the sound worked just fine when using that.  What could be wrong?

I have had a problem with surround sound ever since I upgraded to a receiver that could output it. I'm using an HDDVR (according to info is an HR23/700). I've seen some other posts where people have similar problems. I'm outputting the surround over optical, with video over HDMI. Some channels are f

do not get any sound when using direct tv. Have sound on netflix and roku. How can I fix it.

About every 5 to 10 minutes the sound will quit for about 3 to 4 seconds. I have 3 streaming boxes and it dose it on all of them

Almost on a daily basis I have to reset my box due to no sound on some channels.

The sound quality in general is poor.  I cannot get any surround sound when  listening to uverse.  When I go to netflix, I get excellent surround sound and my home theatre system automatically deciphers the sound.  This never happens on regular uverse tv.  Is it possible that my signal is poor impac

New user of Directv box & remote. I just paired my LG TV and Bose Sound Bar.  The directv stream remote turns TV on and off.  It controls sound bar volume.  But it does not turn off the sound bar or turn it back on.

There's no sound coming in during the broadcast of the NHL Playoff game on NBCSN currently and no sound for some of the commercials.