I had an issue with my uverse box and it was swiftly taken care of by awesome customer service and I wanted to send my thanks and appreciation to your hard work SO Thank You very much ATT and I wish you a joyful Happy Holidays

I just want to express my appreciation for the free Showtime. With the request to be isolated at home, your preview has filled some of the days. Thank you so much for this generosity!MJC

I would like to thank all who offered so much help to me getting me on the correct info & on track for MRV. I very much appreciate the opinions, facts and other various replies. You folks are very nice and I appreciate your time very much.All my best,Bobby

When pausing a program there is an add that runs saying, hope you enjoyed your free movie, our treat, worth $5.99... where do I find out how to get this free movie credit?  I appreciate the "thank you" for being a valued customer, but how do you thank someone for something they have not receiv

I know you guys don't get many kudos, and I am one of the ones that cusses you guys out under my breath sometimes,because I have not received a response to my question. However, thank you for the help you gave me with my more simpleissue of the "Double Vision" of standard and HD channels menu setup.

I just wanted to say thank you for having different options in news channels especially for OAN. With all the lies the media tells these days it’s hard to know what’s true and what isn’t. It’s a smaller company but it’s growing fast and OAN is one of the main reasons why I got DIRECTV.

So I rarely ever had this issue before, but I just moved and now I’m constantly getting buffering and the “Your video is still loading, thank you for your patience” message. A few pieces of pertinent information to better clarify my situation. 1. I’m using a streaming box, so this isn’t an iss

By increasing my crummy U200 cost by $17+ the same month you offered me a $10 "valued customer" credit, you finally got me to do what I should have done long ago, cancelling this service and replacing it with something that offers more channels for about a third as much. Thank you, thank you, thank

When attempting to watch chanels on DIRECTV STREAM I constantly get the message in the subject making TV unwatchable. When I watch Netflix using the DIRECTV STREAM receiver, it works fine so I assume the bandwidth of the wireless connection is adequate. My service is 100 Mb/25Mb. Any simple fix?

I just wanted to thank everyone on this board for all the help I received throughout the year I have been with Uverse.  The rate went up to 250.00 per month and I tried for 4 weeks to see if anyone could work out a lower rate.  I also reached out to the community managers and they did not even have

Hello,I recently had a Directv billing issue and made a call into your customer service line, I want to send a nice letter to a Director or anyone with clout to commend this employees awesome attitude and willingness to help me. Who should I send this to and where should I send it. Is this something

AT&T is vile, manipulative and greedy, and you should not give them your money. When I tried to cancel due to a promotion ending, they told me they may be able to give me another one but I have to wait until my current discount expires, this put me a few days into another billing period and now they

When I change channels the message: "Thanks for your purchase of HBO, You can find your new programming on channel 1501." How do I make it go away????? Thanks Jim

I have been having intermittent issues with Gemini Air (i have just had dvr for a few months) such as buffering, not displaying DVR recordings, not displaying the Guide. I finally called tech support this morning and they actually answered the telephone! I spoke with Hunter from East Tn. He was fast

I'd like this to be forwarded to the President of AT&T please. I've been a customer in good standing with DirecTV services for over 10 years. Recently relocated to an apartment that has a contract with Wavecable and would not be able to use DirecTV. I called AT&T to cancel my DirecTV

I have spent hours on the phone with customer service since December trying to resolve a payment issue. I want to file a formal complaint against your customer service department. Not one person did what they said they would do. You can never get back to the same person and have to start over with a

Just wanted to say that you call me a loyal customer, well you're a farce, a shame of a company and disloyal, you raise my bill from 38.00 to 116.00 a month, your company deserves to lose your "loyal customers, your C.E.O.S are thieves, I canceled my service with this disloyal company.

I have a service call for Thursday morning, but the weather forecast calls for heavy rain all day. The service call is for relocating my dish. I don't think the installer will want to climb ladders and walk on roofs in a pouring rain. Do I call DTV and reschedule, or will the installer reschedule on

Your direct tv disconnect my service by mistake and when i called to get the issue resolved they told me that i have to pay the early cancellation fee and sign up for another 2 years of service so i can get my service back. I have all my conversation recoreded and i can send it to you. I mean a monk

If you decide to cancel your DirecTV service don't do it in the middle of your "month". If you cancel anytime before the end of your service month they will not prorate your payment and give you a credit. If for instance your service month is 3/8/2020 to 4/8/2020, cancel your account on 4/8/2020. He