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Can anyone tell me how many people in my family are able to use the Stream service at once?

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U-verse Family package

Why is the family package so expensive? I am a long time customer and there is nothing on the family package. I am paying all this money and getting no good channels in return. Thank you for answering my question.

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411

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Family plan

When I signed up with Direct tv I was told that I could switch to Family plan after one year of service.Now that year is gone but Direct tv tell me that I cannot switch to their Family plan. They don’t honor what they promise.

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3K

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No Basic Family Movie channels

I have Uverse Family, but there is very graphic Porn. My son was visiting me, and we were flipping through channels (no basic movie channels with AT&T Uverse Family, but only shopping channels..) so I had 3 free mnths of HBO, Cinemax...and embarassingly...as we were searching for any movies at all,

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3.5K

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Family member use of DirecTv app

Can a family member use my account on the DirecTv app.

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1.3K

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Accepted Solution

Official Solution

Hi, we have the family plan, but the guide shows all 800 unavailable channels.

Hi, we have the family plan, but the guide shows all 800 unavailable channels. I understand I can program Favorites. How can I have the Guide button only show my favorites...and not any other unavailable channels?

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414

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Accepted Solution

individualized favorites list for each family member

is there a way to create a favorite list of channels for each family member in the directv stream app?

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152

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Loss of service due to family death

Why would you cancel service tp a grieving family before starting up their new service? All they want to do is change the name on the account.Why would your customer service add to the pain of this family.

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140

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Official Solution

Closed

Death In The Family - How To Cancel An Account

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

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59K

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U-verse Family plan

Because the prices keep going up after a one year introductory price, I've downgraded twice: U-300 package to U-200 package, and now down to U-Family package.  I am completely disappointed in the Family package.  Other than my local channels, it offers almost nothing especially for a senior citizen.

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1.3K

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Family and U200 channels printable list for visually impaired

I need to print a Family and U200 channels printable list for visually impaired person.  I need to be able to enlarge it.  The funny colored pdf of all packages isn't suitable, colors not good for visually impaired.

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6.7K

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Official Solution

Can I share my DIRECTV service with a family member in another city?

Can I share my direct tv service with a family member in another city?

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634

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GAC Family

I have ATT TV which is now Direct TV Stream. Am I able to get GAC Family. Thanks 

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721

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Uverse does not work for a large family

I usually don't do this but I am very frustrated....especially because I was mislead actually I was lied to by the sales rep and the install technician. When I first fell for the trap it was due to the great deal (price) that was quoted. During the phone call I asked the sales rep look I have a larg

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582

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Family channel lineup

When I ordered my service I was told that abc family,I asked specifically because it's my childs absolute favorite channel would be part of the lineup. However when I go to the channel it doesn't play.

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4.6K

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Family Package

What is the channel line-up & how many channels does it have?

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272

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WHDVR recording playback on receivers in family room and bedroom not working

Hello,We just had Direct TV and WH HDDVR and 2 HD receiverinstalled. The HD-DVR is in our living room and 1 HD receiver in in the family room and the other HD receiver is in our bedroom. When we try to watch a recording from the family room receiver and bedroom receiver at the same time (different r

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778

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Official Solution

Closed

Amount of U-verse Family channels

When I signed up for U-verse Family, the ad said over 200 channels included.I have since found that there are only about 150 channels available.That's a lot of channels missing. I feel very cheated!

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1.3K

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Master Bedroom STB changes channel to Family Room STB

Greetings, This just started happening about 3 weeks ago. There were no configuration changes during that time. When in the Master Bedroom, before going to sleep we are watching channel X. The STB in the Master Bedroom does not get turned on again until we go up the following evening. When clea

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455

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Official Solution

Closed

Rented Trolls World Tour for my family and it wouldn't play. how can I request a refund?

Rented Trolls World Tour for my family last night for $20. Froze and pixilated the whole time. Rebooted my gateway twice. No luck. And of course could not get a live person on the phone. I want my money back. Just taking a shot in the dark here that maybe an actual ATT person will read this.

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73

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NOT FINDING WHAT YOU'RE LOOKING FOR?