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I tried calling to complain and all I got was a foreigner who couldn't even give me an email address to make a complaint.It really SUCKS

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New on demand Format

The new on demand format is awful!  The boxes look like att is trying to be like the facebook 'likes' which suck anyway.  Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder.  When I finally do get to a list the font

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America is a very diverse country and ATT is a diverse employer. Getting an agent with an accent does not mean it is a foreigner or a call center outside the country. It could very well be a US agent in a US call center.

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Can I get an AMERICAN agent???

I have called and chatted around the world this morning trying to get an AMERICAN agent to discuss my account and an hour later, I still have no number to contact an AMERICAN agent. I refuse to discuss my account with anyone other than an American. Can someone please post a phone number to a call ce

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It is important to me to speak with an American on American soil that I can understand and understands me! They are rude and very difficult to understand .. We pay tons of money to ATT and they send it 'offshore' and force us to deal with foreigners.

 commented 

9 years ago

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Can I get an AMERICAN agent???

I have called and chatted around the world this morning trying to get an AMERICAN agent to discuss my account and an hour later, I still have no number to contact an AMERICAN agent. I refuse to discuss my account with anyone other than an American. Can someone please post a phone number to a call ce

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Still ongoing

Rec. call from foreigner stating he was from ATT asking if I wanted a reduction in monthly bill from directv. All I had to do was purchase a gift card and use that as payment for 1st 2 months. These people are a waste of oxygen! Unfortunately, some people fall prey to these piranhas! Please don’t.

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watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

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Yes, I had the same problem as was trying to renew my services and big hassle on phone trying to get customer retention as NO number assigned for that and the foreigner i spoke with didn't understand at first! They should have to POST all offers avai

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3 years ago

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ERROR CODE 403: FORBIDDEN

I am trying to access the U-Verse Help Center with the remote on my TV, when I get to it and try to use the Account Manager OR Troubleshoot & Resolve, I get the following message: ERRORError code: 403 - Forbiddenkx: Failed to load resourceWebException: The remote server returned to error: (4

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AT&T get it together. US citizens should be able to talk to a US citizen when contacting AT&T not some heavily accented foreigner with roosters crowing in the background or children running in and out.  US customers are spending hours t

 commented 

4 years ago

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How can I connect with a customer service rep in the United States?

There seems to be something lost in communication when I speak with your reps overseas.  I've had 3-4 calls with AT&T reps in other countries and I no longer wish to deal with them.  The one call I had with a rep in the US was a pleasure to speak with.    I want that experience because I'm in need o

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How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

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Is there anyone working in the Identity Theft Depatment?

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

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Anyone in the United States work there?

Is there any way to speak to management?  I do not want to be offensive however I can not understand whatever language customer service representative is speaking.  And I need some answers.

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Can I get directv installed in my vacation home and only pay for it for the months that I am there?

Can I get directv installed in my vacation home and only pay for it for the months that I am there?

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The HT-IS100 BRAVIA theater micro system volume code

Looking for a remote code so I can use my Direct TV remote to change the volume on my SONY Surround Sound system. Every SONY code from Direct TV I have tried only controls the TV volume, which I have turned off, since I hooked up the theater system. Must be a code for the surround sound volume I can

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theft I will be reporting to the BBB

if auto pay wasn't canceled it would of came out on July 1st not July 29th yall stole out my account that I canceled

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receiver won't initialize - hanging at the "Almost there" display

We had some bad weather around here today and had loss of power for less than a minute this morning.Since that time my HR-22 DVR won't initialize. It gets to the "Almost there. A few more seconds please" display and just hangs forever. First tried hitting the reset, then powering off for one minute,

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The movies on Hallmark are choppy and make you almost motion sick watching them.

The movies on Hallmark are choppy and make you almost motion sick watching them. I have direct tv and no other channels do this. Why?

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Programming the RC64 remote control for Sony Home Theatre System

Will the DirectTV RC64 remote work with the Sony HT-CT100 Home Theatre System?

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How Disney’s ‘Hamilton’ movie might change the film and theater industries

Disney is bringing moviegoers to the room where it happened. Specifically, to the Richard Rodgers Theatre in New York City for a performance of "Hamilton" with the original Broadway cast.The show's producers announced Monday that Lin-Manuel Miranda's musical juggernaut will be released in movie thea

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telecast being displayed has the sound cutting out. Every now and then. Very annoying!!!

It seems that the picture stutters and than the sound stutters.  It is happening on all stations.  The first echelon tech just keeps telling me to reboot my modem.  There must be something AT&T can do.

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I have U200 but cannot view all the channels via the Uverse site. How can I access them?

My channel options online are very limited compared to the access via my TV. Why do I not have the same access to channels online that I do directly on my television? Thanks!

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