Ok latly I have noticed that the program guide is LYING on the "First Aired Date" it will list the first aired date as the current day put the program is actually old and most time very old. REALLY???

Is direct tv accustomed to lying to customers in order for them to get certain packages and not include what they were promised or were we just lucky.?Also are the installation techs supposed to take 2 hours breaks in the middle of an install? Only had the service a week and already hate the att cus

When we got out installation for direct tv we where told by the guy that we would not have to pay for the receivers and we would have a cheap first bill. We where told my multiple customer service reps and installer that we would not have to pay the recievers and even have an email from chat saying

I am getting ready to contact a local news station's investigator to look into what I believe has been lying, fraudulent behavior on the part of chat representatives with DirecTV.  I had been having intermittent problems with my DVR and have been eligible for a very long time for a new one free of c

I want to know why I was offered one promotion with a free Roku stick and I never received it and they told me that it just wasn't there and their notes when I called back and then I was offered U-verse with internet and phone for $90 a month for the first year and when I call they tell me that that

Why does staff lie telling me that I am getting a refund of almost $200.00 for me to find out I am screwed out of the money?  I cannot wait for this contract to be over to get away from AT&T U-verse TV.  I used to love Direct TV but now that AT&T is involved it is all about screwing the customer and

I moved to Atlanta last year and signed up for AT&T cable, internet and home phone. I specifically asked when I signed up for service to confirm that I did not have a contract. The sales rep confirmed my plan did not require a contract. Nevertheless, when I decided to cancel my service I was told I

I cannot believe what is happening with the customer service I'm getting from AT&T. Last year I signed up and was offered a rewards card.  A few weeks later I call since it hadn't showed up, and they tell me to keep waiting.  I wait some more, then they tell me I've missed my chance to claim my rewa

I would NOT recommend Directv to anyone. First of all they are sneaky and do not fully disclose information. 1) when I inquired about cable services the sales people sold me on a promotion so I agreed. What was not disclosed to me about the deal while I was on the phone with the sales representativ

On August 15 I went through my app to change my DirecTV package. It wouldn’t complete. Therefore I went to the website. When I got yo the checkout I got the same error with grayed out fields. The package I was signing up for was the select package for $79 per month plus the Movies and More package f

Everyone that tweets their dissatisfaction at not getting soccer on FS1 gets the same message tweeted back at them...AT&T tells them tht they are working to find a solution. That's a boldface lie and everybody knows it! The only solution is to pay FS1 for the programming that all U-Verse custome

I returned my equipment on April 10 2020. After at least a a dozen or 2 phone calls they finally agreed to pull my account back from collections and credit my account on July 17 2020. I provided photos of the return receipts I got from UPS. I was provided with confirmation numbers for both pieces of

Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix