Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (265.1K)

Relevance
Selected Relevance
Damaged yard

ATT buried cable and left a 1 ft wide by 1 ft deep trench in my yard approx. 50 feet long.  Every time I try to report the damage, I am given a different contact number.  Can you give me the proper damage report phone number.

Question

172

1

0

0

Yard mounted antenna

The antenna is mounted in the backyard and this causes a problem when my yard is seeded, etc. It was mounted on the roof but was changed. Can you put it back on the roof?

Question

110

2

0

Damage Yard

Good morning hope everyone is going good this week. Just wanted to see if you can send someone back out to [removed address] to repair my front yard. Your company ran a new drop to my neighbor at 616 Drury Ln and left a mess. I have attached the picture so you can have them on file. I just spen

Question

141

1

0

0

AT&T dug up my front yard and never replaced the sod

AT&T dug up my front yard and did not replace the sod that they dug up.  My yard is destroyed in two different areas 8ft by 6ft  I cannot find a number or reach anybody to correct this issue.  I did not give permission for AT&T to come onto my property and certainly not to destroy my yard!  I am try

Question

376

1

0

0

Digging up my yard without notice

Why wasn't I notified that my yard would be dug up and the reason?

Question

259

1

0

0

Who is digging up my yard

I want to know why att u verse or phone has been digging up my yard ? No one notified us of this, Ihave two big ugly holes in my yard , ATT should of told me they would be digging , that's not fair and illegal. Please contact me about this . I am a good customer.

Question

405

1

0

0

Wire across my yard

Hello,  My neighbor had AT&T service installed and the technician ran the cable across our backyard to connect to our neighbor's house.  It is no where near the perimeter or property lines but instead run at a diagonal across our backyard. I've tried calling the buried line number multiple times, st

Question

778

1

0

0

At&t dug up yard and broke sprinkler system

AT&T dug up my neighbor’s yard to install fiber. Unfortunately they broker the sprinkler system as well and have not done any repairs. Please help!!!

Question

136

1

0

yard damaged by cable installation crew

I had U verse internet installed , works great .Tech that installed advised that a crew would contact me about burying the cable .bhe said "when they call request they hand dig so they dont mess up your yard " No one called .I came home and found cable buried , yard destroyed , ,sod removed , cable

Question

554

4

0

0

AT&T damages my front yard and my neighbors

Totally disrespectful. To have ATV TRACKS MY MY yard and neighbors. Unprofessional and evil to leave a customers yard looking like a it does. Actually have deep trenches in our yards. But my neighbor has to file a claim on his own but didn’t call AT&T for service. And the line still isn’t buried. Fi

Question

222

2

0

0

AT&T destroyed my yard along with my neighbors

I had U-verse installed. A 19 year old technician came out to bury the cable in my yard. I explained to him that this is new side and I did not one it destroyed. I question him about the weather conditions since my yard was very wet from the rain Day before. He explained that he would dig up just a

Question

380

1

0

0

AT&T Cable running through my yard

I usually don't complain but I tried to reach AT&T Customer Service today, last year AT&T install some wireless cable for my neighbor through my yard, the workers left a huge mess none fix it, this year I decide to put fence on my yard, the cable was broken, AT&T return again the cable has been sitt

Question

261

0

0

0

Damage from AT&T installing cable line in my yard

I am out of town and just received video from my neighbors showing huge equipment parked in my front yard on top of my sprinkler system heads, shrubs, mulch, etc. My front yard is destroyed. My neighbors asked who the workers were and they responded that they work for AT &T and were installing a cab

Question

1.7K

4

0

0

Why in the yard

Why does the driver insist on parking his truck in my yard.. there are tread makes and his tired dug into my yard.

Question

259

1

0

0

AT&T Planned digging in my front yard without notification

Came home to little flags and markings/spray paints in my landscaped front yard indicating AT&T is going to dig in my front yard. This is without my consent or without notifying me, the homeowner.   Is that legal?  Who should I talk to about putting a stop to this?

Question

755

3

0

Uverse cable running entire perimeter of yard

I had Uverse installed in a new construction house on Sept. 22 (I was a previous Uverse customer at my prior residence).  Because construction next door had cut the connection from the port in my front yard to the box two doors down, the outside tech decided to run the fiber optic cable the entire p

Question

3.1K

3

0

0

Closed

Yard damage

AT&T was digging in our neighborhood and damaged our yard. They dug up areas and left piles of dirt and gravel, and did not lay any sod down to patch the damage. They left exposed cables and did not cover them. Our two year old almost touched one and could have been electrocuted. I cannot get anyone

Question

690

3

0

Dirt dug up in yard due to AT&T

After several attempts to contact AT&T and being transferred to several departments I am reaching for assistance through here. My front yard has a major eye sore due to a huge hole being dug up in addition to the orange boundary just sitting there for almost a week now. This needs to get resolved. I

Question

879

13

0

0

Why do I have wires all over my back yard after my Uverse installation?

I had Uverse installed.  They wouldn't give me a phone line included in the price.  Now I have wires all over my back yard NOT installed underground?  What's up with that? [edited for privacy – please do not post personal information]

Question

410

0

0

0

U-Verse destruction in my yard

I had to go by my home yesterday to pick up a document I needed for a meeting.  Imagine my horror when I saw a backhoe type piece of equipment sitting on my sprinkler heads in MY yard and a hole dug about 5x5 right where my irrigation system goes.  I asked some guy on the phone what was going on and

Question

531

3

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?