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Thanks for the comment. But I’m still confused as to why I cannot get signal considering all work well 3 weeks ago. I know DTV is in the process of shutting down SD service it is still available in my area. I believe commercial and marine accounts a

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2 years ago

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Replacement dish and lnb will not get signal

I have been using a 18x20 oval dish with the 3lnb with older SD receivers. The setup worked fine until the dish was damaged and had to be replaced.  I set up a new dish and lnb but now I cannot get signal on 101 and 119 satelites, 110 shows 98 percent signal strength.  everything worked f

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@DIRECTVhelp I tried and after the virtual assistant responded, no one else came on for over an hour. DO you have a boat, marine or RV department.  Maybe they can fix this.

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Directv can't change my service address

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones.  Clearly a poor IT system and inadequate training for a basic function that should t

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TV contract

Good morning, I need an email contact to arrange Directv subscriptions for marine customers on yachts, can someone send me this? Kind Regards Ian (Edited per community guidelines)

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Of course that doesn't really fix the problem of using Directv when boating to multiple ports while we are traveling just as it would be a problem for someone traveling in an RV. I wonder if they have a marine or RV department?

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Directv can't change my service address

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones.  Clearly a poor IT system and inadequate training for a basic function that should t

Question

Commercial and marine systems are actively being transferred over to HD in-motion marine dishes as well as stationary Slimline SWM SL3 DIRECTV dishes (and H24/H25 HD standalone receivers). The 18x20 should still be able to receive satellite 101 and

 to the conversation: 

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Replacement dish and lnb will not get signal

I have been using a 18x20 oval dish with the 3lnb with older SD receivers. The setup worked fine until the dish was damaged and had to be replaced.  I set up a new dish and lnb but now I cannot get signal on 101 and 119 satelites, 110 shows 98 percent signal strength.  everything worked f

Question

You need a 5LNB to get 119 but since it is no longer being used for USA programing it is not needed. The S6HD marine dish is HD and SD compatible, most other in motion dishes are SD only and need to be replaced. DTV is not transitioning anything if t

 to the conversation: 

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Replacement dish and lnb will not get signal

I have been using a 18x20 oval dish with the 3lnb with older SD receivers. The setup worked fine until the dish was damaged and had to be replaced.  I set up a new dish and lnb but now I cannot get signal on 101 and 119 satelites, 110 shows 98 percent signal strength.  everything worked f

Question

Hopefully the suggestion by @shannon02 will get it updated in the meantime. Long term, plan to replace the dish. For RV/Campers it would be a slimline SWM dish on a tripod/sled mount or the Winegard Trav'ler. For marine use, then it is the Intellian

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8 months ago

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acquiring guide data

I have an HR24-500 receiver and a TracVision TV3 dish. When I recently restarted the system after being away for a while.  I refreshed the receiver via my account. Then when I restarted the system, the receiver got stuck on acquiring guide data.  I have power cycled the receiver, restarte

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WHY??!!! I've been a very loyal AT&T customer for OVER 20 years.  Never realized until now that I'm financially supporting a company that hates free speech and censors views that oppose (Edited per community guidelines) Democrat philosophy.

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

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Is there anyone working in the Identity Theft Depatment?

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

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Anyone in the United States work there?

Is there any way to speak to management?  I do not want to be offensive however I can not understand whatever language customer service representative is speaking.  And I need some answers.

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theft I will be reporting to the BBB

if auto pay wasn't canceled it would of came out on July 1st not July 29th yall stole out my account that I canceled

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How Disney’s ‘Hamilton’ movie might change the film and theater industries

Disney is bringing moviegoers to the room where it happened. Specifically, to the Richard Rodgers Theatre in New York City for a performance of "Hamilton" with the original Broadway cast.The show's producers announced Monday that Lin-Manuel Miranda's musical juggernaut will be released in movie thea

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Well that's an interesting approach for people with more than one service address used only one at a time. Two separate accounts with separate service addresses and the same billing address and one is active while the other is suspended. Of course t

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Directv can't change my service address

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones.  Clearly a poor IT system and inadequate training for a basic function that should t

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Official Solution

telecast being displayed has the sound cutting out. Every now and then. Very annoying!!!

It seems that the picture stutters and than the sound stutters.  It is happening on all stations.  The first echelon tech just keeps telling me to reboot my modem.  There must be something AT&T can do.

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I have U200 but cannot view all the channels via the Uverse site. How can I access them?

My channel options online are very limited compared to the access via my TV. Why do I not have the same access to channels online that I do directly on my television? Thanks!

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I already returned the items you requested. Did you receive them?

I recieved the request letter for return equipments yesterday.Serial number: 272875385419984Serial number: M91244EAA141I returned the both equepments and controler from The UPS Store #3172, San Diego, CA92131 on 10/9/2018 .My Return Reference Number is: A3172P20181009114601I have a receipt.Hatsuko H

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Why do our HD channels say we're not subscribed to them?

We have had AT&T for our tv,  for the last few years!  All of a sudden 3 days ago, our HD channels said we were not subscribed to them! We called AT&T service people, all out of the US!  They kept telling us we weren’t paying for HD, but our plan/billing says it’s included in

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connecting the directv streaming box to a home theater audio-video stereo

How to I connect from a directv streaming box digital audio output plug to a pro logic 5 channel receiver? What type of connecting adapter do I need to RCA red and white plugs?

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just installed today, 3 of the tvs do not respond to the "press ok to watch" prompt. Is ther anything I can do or does a tech have to come back out?

my install took place today, three tvs will not respond to the "press ok to watch" prompt

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NOT FINDING WHAT YOU'RE LOOKING FOR?