Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (181.8K)
Closed
Dunning customers for cash not yet owed.
We haven't even received the billing in the mail yet. We are still 4 days away from the actual due date. Why do you all feel that dunning customers for cash BEFORE they technically OWE YOU, every month, is a good thing? I'm hooking up internet TV this weekend. We will be don
Question
•
DIRECTV Account
Are our bills going to go down now that we are not getting all the channels we are paying for?
Why are we in The dark about this issue. We should of been notified that this could happen.
Question
•
Watching DIRECTV
Are we losing FOX?
If we lose fox which means no NFL games or World Series, You will lose my business for good! I don't pay $170 a month to not get channels an antenna could get me. That's terrible!
Question
•
Watching U-verse TV
Why do we still not have Hallmark Drama?
It's been a couple years now, and the U-Verse channel line up is still not offering Hallmark Drama. Yet all other services have it. Why is AT&T always so slow in getting us new channels that we customers consistently ask for?
Question
•
Watching U-verse TV
Accepted Solution
Official Solution
"Incoming Call | Caller ID not available" when we are watching TV
We are getting the message "Incoming Call | Caller ID not available" when we are watching TV. However, the phones are not ringing and when I pick up to talk all I get is a dial-tone. What is causing this peculiar behavior?
Question
•
Watching DIRECTV
FOUR YEAR LONG ISSUE/FIGHT W/ATTUVERSE NOT RESOLVED YET
Attuverse: I have posted, and you are all very aware of what your multi-billion dollar corporation has done to us and our property. I have posted photographic evidence of what you have done, and it has done NOTHING. You have done NOTHING. I am demanding that someone from your corporate office contac
Question
•
U-verse TV Account
Accepted Solution
Directv in the RV does not work unless we are at home.
Our Directv in our RV use to work no problems, but the last two trips out of town, we do not any service, it says our satellite is not communicating with the box or there is no signal. But the satellite signal test says we are at 99%. We have refreshed the receiver manually and had
Question
•
Watching DIRECTV
Relocation charge should not be charged yet
On February 21st, DirecTV came out to relocate the dish for an upcoming reroofing. The technician said there was no place to relocate to and said it would be best to call after the reroof and have DirecTV reinstall the dish in the same place. He said he would make a note of it on my account and I wo
Question
•
DIRECTV Equipment
Accepted Solution
Official Solution
Closed
When are we getting NFL channel back?
When are we getting NFL channel back? Thursday Night Football is starting soon. Not having NFL Channel is going to cause me to start looking for another service provider.
Question
•
Watching U-verse TV
We are sorry, but you are not authorized to access this web site. Please verify you are authorized a
We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password.I just got a roku and i was trying to enter my tv subscriber info and this is the error i keep recieving , any ideas out there?
Question
•
Watching U-verse TV
DVR recordings are not clear
We have a tivo DVR (HNS HDVR2) and we are not getting clear recordings. The recordings are choppy with static-like noise. I'm thinking that maybe we need to have are satellite reset but we don't get any error messages.
Question
•
DIRECTV Equipment
lost all favorite tv shows that we are paying for
we have lost all our favorite tv shows that we are PAYING FOR...what is direct tv plan to compensate for this , I say its a breach of contract, we are not getting what we pay for
Question
•
Watching DIRECTV
Are we really a "valued customer"
Our current contract for our Uverse and internet service was up last week. We've had this account with att close to 8 years, and a second account close to 3 years. We play the standard game of calling when the contract is up to see what deals are available. Our service is on autopay, so we are cu
Question
•
U-verse TV Account
Cable Box Not Working
All lights on the main ATT box are lit yet the television says no signal. I have checked all wires and have done multiple resets to no avail.
Question
•
U-verse TV Equipment
We pay for MLS but the chanel says it is not purchased. Please fix this.
I tried pushing the red button to reset the receiver but when it was done we get the same message that this channel is not purchased (721). We pay for MLS so we should not be getting this message.
Question
•
DIRECTV Equipment
Accepted Solution
Official Solution
We are always having distorted picture while watching TV
We have been having problems with distorted pictures on shows we watch live or recorded. We had one show we couldn't watch because of all the distortion, so we waited until it was on demand, tried to watch it and it was distorted. Can someone advise me on what to do? Should I change service or wh
Question
•
Watching DIRECTV
We cannot rent movies
In February, I had a tech come over and reinstall my dish. Since then, we've been unable to watch rented movies. Oh, you take my money. You're good like that. But, the movies will not play. We called your service center. You said you'd look into it. Yet ... nothing.Also, what is this $4.99 mo
Question
•
DIRECTV Account
U-verse app says we are away from home when we’re not
The U-verse app says we’re away from home and not connected to the home wireless network when we are, so we don’t get the full channel lineup. We’ve tried restating the the router, logging out and in, nothing works. I’m the remote on the app won’t work either. How can we fix this?
Question
•
Watching U-verse TV
Reimbursement Prepaid Mastercard yet to arrive
I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?
Question
•
DIRECTV Account
Accepted Solution
Official Solution
Why are we being overcharged when we canceled our service?
We cancled our service december 27 i just got a bill for december 19- Jan 18 the bill is for an entire month we only had the service Dec 19-27
Question
•
DIRECTV Account