Contributor
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3 Messages
IPN4320 DVR doesn't finish booting without a TV hooked up
Our Uverse IPN4320 DVR, like all electronic appliances, sometimes needs to be rebooted or loses power. We have it connected to our residential gateway with a Cat5 cable and also have a Uverse wireless cable distribution AP connected to the Arris gateway.
The problem we seem to have is that when the DVR needs to be rebooted, it seems like it will never finish booting up unless we have a TV connected to it. The other wireless cable boxes will also stop working until the DVR finally pulls up channels.
Currently the DVR is in a room with no TV. I have to bring a TV from another room to it to hook up an HDMI cable to the DVR to get it to fully initialize. Is this normal operation for this DVR? It's a royal pain to have to hook it up to a TV every time I have to reboot it or when the power goes out.
_xyzzy_
Expert
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3.6K Messages
7 years ago
No.
Isn't the IPN4320 one of the old silver dvr's? It's been a few years since I had one of those but like all the att dvrs it neither knows nor cares whether it's connected to a tv or not (at least it should not). So that begs the question (2 actually, I save the second for later) how do you know it isn't finished booting?
The WAP (little box ethernet connected to the dvr) is what allows the wireless receivers to communicate with the dvr. So if the dvr is in the process of booting up of course they won't be able to see it until the dvr boot completes. Even then it takes a little more time before the wireless receivers can see the list of recording on the dvr.
My second question is why are you still using that old dvr and not getting a upgrade to a faster one? Faster in the sense that, as I recall, the UI (user interface) is rather sluggish on the old silver dvrs, since over time they added more "features" (I use the term loosely) to the UI. Call tech support (800-288-2020) and ask for an upgrade replacement. I believe even the hard drive on those old dvrs were smaller than what we have now (500G). Note however, if you replace the dvr you will lose all its recordings but not the scheduling.
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kurzweilfreak
Contributor
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3 Messages
7 years ago
will stay out indefinitely until we plug a tv into the DVR. All of the
cable boxes were out all day today until I was able to bring a tv to the
room to hook up to the DVR. After connecting it and watching it finish
booting up on the screen, everything came up within minutes. I know it
doesn’t seem to make any sense, but for some reason that does seem to be
the way it operates.
We’ve never upgraded our DVR out of sheer momentum; we’ve had it and have
never been offered an upgrade and really have never thought to ask for one.
I suppose it’s something we can look into on Monday.
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kurzweilfreak
Contributor
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3 Messages
7 years ago
To add, the other wireless set top boxes lose their cable signal altogether when the DVR is not available, not just the ability to look st recordings or pause or rewind. It seems as if the DVR acts as the hub and they are clients of it.
Btw, I thank you for your quick response. 🙂
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_xyzzy_
Expert
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3.6K Messages
7 years ago
Let's see if I read correctly your setup description:
I've never heard of such a setup. I have no idea why a tv needs to be connected to the dvr for the wireless receivers to work. It makes no sense to me. Maybe it's some kind of "quirk" with those old dvr models. Has it always been this way? I suggest you upgrade the dvr and be done with it.
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