Contributor

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1 Message

Monday, January 23rd, 2017 3:00 AM

Television will not work

My I turn my television on it says unversed is not available at this time. It gives me an option to restart my receiver, I did but still the same error

Community Support

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255K Messages

8 years ago

Hi @Taylor96,


Sorry to read of the trouble you are having. We recommend downloading our myATT app from the app store or texting myATT to 8758 to receive a link to download it. It allows you to troubleshoot in the palm of your hand quickly and easily. You can even setup a technician appointment.   


-ATTU-verseCare

Scholar

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404 Messages

8 years ago

If it's happening on more than one set top box (STB) than the problem is with your Residential Gateway(RG) or the line servicing your house


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