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Tuesday, March 31st, 2020 7:26 PM

Cancelling a movie

How do I cancel a movie that was ordered on direct tv but we were unable to watch due to slow streaming and buffering.

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ACE - Expert

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22.8K Messages

5 years ago

If you call you might get a one-time credit for it. But otherwise PPVs historically are not able to be backed out of.

With an On Demand PPV it is suggested to download it to the DVR before watching. That way you don't deal with any buffering issues as you have the whole thing already. Personally I download the On Demand PPV and then accept purchase when ready to watch, so I get the most out of the rental time.


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