If I cannot get rid of full screen popups forever, I will cancel my account.

popup screen? ive never had anything popup

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@MsElite wrote:

The genius who thought this scheme up should be fired.  It is so disruptive and annoying, I cannot imagine anyone thinking this would be well received by customers.  Isn't Directv already losing customer base due to exorbitant pricing?  Why would AT&T want to anger customers further?

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Examples?

Thank you for pointing that out, however, surely those whose feed contains this offputting interruptive software are surely angry too.  I already gave a customer service rep an earful, respectfully.  Thought there might be some kindred souls out here in the forum.  Thanks for answering.

Just wait.  Eventually this nonsense will annoy you when the software is installed in your area.

What version do you have?

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@MsElite wrote:

Thank you for pointing that out, however, surely those whose feed contains this offputting interruptive software are surely angry too.  I already gave a customer service rep an earful, respectfully.  Thought there might be some kindred souls out here in the forum.  Thanks for answering.

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I have no idea what "pop-ups" you're referring to. Can you take a photo?  Give us examples?