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Saturday, December 14th, 2019 4:58 AM

Install DirecTV Players -- Connection is not private - bad certificate error

trying to install the directv player on chrome and mozilla. 

after clicking the "install player" button, i get directed to a warning page that tells me "my connection is not private" (chrome) or "did not connect: potential security error" (firefox)

neither allows me to advance because the site is "not trusted because it uses a certificate that is not valid for metrics.directv.com. this certificate is only valid for the following names: *.sc.omtrdc.net, sc.omtrdc.net" error code: SSL_ERROR_BAD_CERT_DOMAIN

 

now, before you tell me to try another browser, please note, this error is already occurring in two of the biggies, chrome and firefox. i highly doubt it'll work on opera or whatever Microsoft is calling their browser these days.

i have ZERO issues watching on my ipad. 

i'm running windows 10.

any idea how to overcome this ridiculous problem?

Community Support

 • 

255K Messages

5 years ago

Hi, @booch1131!

 

We are here to  help get this DTV player installed on your browser.

 

We suggest that you start by clearing your cache and cookie, making sure that your browser is updated, and that all your plugins are enabled.

 

If you want more information on this, you can check out the article on how to  troubleshoot streaming issues

 

Let us know if this helps.

 

Marc.L,  AT&T Community Specialist

New Member

5 years ago

same problem - obviously inferior technolgy..

Flash!!!

Install directv player!!

install McAfee

Please fix this.

Youtube seems to know how to do it.


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