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Nick app error

On the Nick app on my First Tv it is saying “Please contact your TV Provider and subscribe to a TV package that includes Nick or if you feel you received this message in error.” I am subscribed and to the Nick in my package already so it should be working. What do I do?

Responses

DIRECTVhelp

Community Support

•

255.1K Messages

5 years ago

Thank you so much for reaching out to AT&T

Community Forums @Eoc4672!

We understand you’ve been experiencing trouble with your Nick App.

Is this issue happening on all sources (tablet, smart phone etc)?

Are you trying to view the Nick App using a Roku?

Here's how to login using your Directv login information:

Download the Nick channel from the Channel Store on your Roku.
Within the channel, select Settings > TV Provider to generate an activation code.
Go to your computer and visit nick.com/activate & enter the activation code there.
Choose your TV provider from the list, then log in using your account username and password.
Your Roku is now activated and ready to use. Enjoy!

Please let us know if this helps!

Thank you for contacting us on AT&T Community Forums!

Lafayette, AT&T Community Specialist

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