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Teacher

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64 Messages

Thursday, May 12th, 2022 3:31 PM

Pixelation on NBC4 in Washington

We’re right back where we were several months ago with NBC4 in Washington. The pixelation occurs every minute or so and is very disturbing. It’s not like we’re not paying for this atrocious service. Why can’t directv fix this problem once and for all?

ACE - Sage

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46.4K Messages

3 years ago

Maybe the issue lies with NBC4 and not DirecTV's equipment?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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64 Messages

3 years ago

I have contacted NBC4 and they said it's a fiber optic connection that DirecTV is responsible for.

ACE - Sage

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46.4K Messages

3 years ago

Ah yes. The continuing saga of finger pointing. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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