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5 Messages
Satellite to Streaming?
I currently have Directv Satellite (premium) and would like to be able to access Directv streaming on my streaming device. Is there a way to add this on, or do I need to switch accounts completely? If I do switch completely, will I lose everything on my DVR or any channels?
TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
These are completely different services, you can't "switch" from one to the other. If you cancel your satellite service, you will lose everyting on that service (channels, recordings etc)
IMHO Directv should not have branded the streaming service "Directv". It is causing masses of confusion.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Mparsons97
New Member
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5 Messages
3 years ago
Thank you
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hi @TexasBrit, thanks for provide information about the type of services we currently offer.
@Mparsons97, we appreciate your question. Do not hesitate to reach us back if further doubts comes to your mind.
Sebastian, DIRECTV Community Specialist
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shannon02
ACE - Expert
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21K Messages
3 years ago
You can have both services all you have to do is subscribe to DTV Streaming by going to their website and if you get the DVR then you will have to plug the HDMI cable into a separate HDMI port on the TV.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
3 years ago
DirecTV and DIRECTV STREAM are two completely separate TV providers. Their service and equipment have nothing to do with each other. They simply share an owner.
Think of it as going from DirecTV to Netflix, or having both. Choose the one that works best for you. But be caught up first if you do switch as recordings do not transfer between providers.
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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
As far as recordings go, I would recommend disconnecting the receiver from the satellite before ending service so that it misses the deactivation signal and you can continue watching the recordings until the receiver locks itself up.
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21K Messages
3 years ago
The receiver gets a periodic activation signal from the sats and DTV removes it from the list when you cancel your account then the receiver will no longer work when it misses the next one.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Constructive
Employee
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34K Messages
3 years ago
Not to mention when you cancel you have limited time to return the dvr before you get charged a non return fee.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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shannon02
ACE - Expert
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21K Messages
3 years ago
There are no 1080p broadcast channels they use 1080i or 720. There is no app for DTV sat service for Roku only the DTV streaming service.
(edited)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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sandblaster
ACE - Expert
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2K Messages
3 years ago
@shannon02 If that last post was in response to @teetertotter read his post again. I’m pretty sure he knows there is no app for sat service for Roku and that sat service has no 1080p channels. He was talking about trying out the streaming service.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
also fyi. people who have carefully inspected Directv streaming have said the "1080p channels" are mostly (maybe all) not actually 1080p. Those channels that are not 720p use their "streaming optimisation" algorithm but are declared as 1080p even though they might not be.
Also 1080i has the same resolution as 1080p but a lower frame rate. In theory you should get better fast movement with 1080p but most people don't see it. Not that it matters, because in practice it's difficult for most people to see any difference between these resolutions anyway
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
true. anyways, if the OP is fine with ending DIRECTV sat for the purpose of watching on a Roku, then I guess its ok. By 2030 I don't see the satellite business surviving, so glad some customers are switching right now to get used to streaming.
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21K Messages
3 years ago
AFAIK 1080P or I only applies to CRTs as I is interlaced meaning the electron gun paints the odd lines then the even lines where P is progressive where it paints the lines in order 1,2,3.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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JefferMC
ACE - Expert
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36.9K Messages
3 years ago
Yes, 480i was originally designed with CRTs, but interleaved has more to do with preserving bandwidth than the screen technology.
1080i typically takes half of the bandwidth as 1080p because 1080i will paint a field (with half the data due to the every-other-row nature) at the same rate that 1080p paints an entire frame. 1080i takes about the same bandwidth at 720p.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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