DIRECTV Account

My father, who is 83, and I contacted Direct TV on the evening of Tuesday, 08 November, to inquire about a statement he received for $260.00. He and my mother have been long time subscribers to Direct TV and moved to a new house in 2021 and moved their Direct TV service with them.  In August o

I know this is an old complaint, but by virtue of it being old you'd think they'd try to fix it. Before NHL Center Ice started, contacted chat to try and stop it. Long story short, despite promises, no luck. They billed me anyway. Called. Really dreaded it because of the lack of USA help, whic

How do I reach a stateside human from the fraud department? Normal AT&T support confirmed that the email I received must be fraudulent. They connected me to the Fraud Dept, but there is no way to reach a human there and none of the automated options offered applied.  I received a phishi

My monthly bill gets higher every month. I signed a contract to get a certain rate for 1 year. Is this happening to anyone else? I have called them several times and they tell me they will credit my account and they NEVER do. What can I say or do to DirectTV to prevent my bill from changing monthly?

The Weather Channel is a very important tool. I recently had to lower my plan from 185 channels to 160 channels. Because of rising cost and tough times. I had no choice. This channel is more important than most of the other channels I have. Especially as a tropical storm is bearing down on us as I s

My HR-54 was not listed on my equipment return letter. Is it considered non returnable?

Through September 0f 2022 my billing showed Advanced receiver-HD credit until next equipUpgrade of $10. and Whole-home DVR service credit until next equipUpgrade of $3.  On the October 2022 billing cycle those credits are not there.  I did not upgrade equipment.  What is the reason f

I recently cancelled my ATT direct tv package (landline phone, internet and Direct tv) on the 14th . I received the email to return the U verse equipment and receivers.   They shut off my phone and internet the same day.  But currently my Direct tv is still active and i can watch tv

I cancel Direct tv and my billing cycle ends November 6, 2022.  Why is my direct tv still active and receiving channels on the app and receivers on November 7 still? My account shows my service has been canceled

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