Watching & Streaming

All you really need is your Genre Packs if you took Regional Sports pack that you charge $18/mo for on Choice and Above and put that under your Add Ons if we want it we could pay the fee and add it to any plan you have and we wouldn’t be forced to pay for it if we don’t want it no matter what plan w

I finally left Comcast/Xfinity. Being baby boomers and not wanting to change kept us with the price increases etc. But when it recently was going from $296 to $356 a month was the last straw. Kinetic ran fiber in my area months ago and neighbors switched and love it. They partner with Direct TV. I'm

I was thinking of renting the new Jurassic Park movie from DIRECTV stream tomorrow for a birthday get together. I’ve never done that before and I cannot figure out how to tell if it’s HD or if it’s 4K or if it’s 4K Dolby Vision, which obviously would be the best. What am I missing and how do I tell?

I have HBO in the guide BUT the episodes of real time with Bill Maher on HBO in the guide are really old (season 7 old) and if I search the show on demand it comes up listed on CNN Saturday night at 8pm (which is the edited re-run of Friday nights show from HBO with commercials).. And my DVR has bee

"Every 10 minutes, regardless of the current content being viewed, the system automatically triggers the on-screen guide and initiates an account switch. The user must then manually confirm by pressing 'OK' to resume playback of the originally selected program." What should we do to repair this issu

I have deleted and reinstalled the app several times. Help says to clear to the cache, but I don't see where to clear the cache on the iphone. I have turned on/off/on location services. Changed the password etc. Nothing seems to work. I was out of the country (usa) for a couple of weeks and then is

Unable to log into app

Ever since the latest update to the Directv app my samsung tv has constant playback issues. When watching recorded programs, we can no longer use the 15 second rewind. If we do, it just goes back to te beginning. Also when fast fowarding we have constant issues where it goes back to the beginning or

Our local channel (CBS-WJTV channel 12) is pixelating very badly on all devices. Hard to watch this station. This seems to happen on this channel every few months. Hope this can be resolved quickly.

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