
Watching & Streaming
Stream on your mobile device or computer.
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Question
Why does my C71KW keep giving me the "your video will be available shortly message"
I get this message CONTINUALLY. I restarted the box and the router which is 20 feet away. I have an ethernet cable connection to another router in the back of the house that is connected to other devices and DO NOT HAVE THIS ISSUE... Greg R
Question
52
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Closed
Your video is still loading, thank you for your patience.
So I rarely ever had this issue before, but I just moved and now I’m constantly getting buffering and the “Your video is still loading, thank you for your patience” message. A few pieces of pertinent information to better clarify my situation. 1. I’m using a streaming box, so this isn’t an issue wit
Question
1.4K
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Apple TV remote (click mode) arrow key trouble
I have noticed recently, arrow key behavior has changed. I have always used click mode on my Apple TV remote (just like the behavior) and right arrow always fast forward the video buffer (and left arrow rewinds the buffer). The down arrow would bring up programming information for the current channe
Question
75
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Adding the outdoor channel to the DIRECTV package, I already have
I can’t seem to find anything about adding the outdoor channel
Question
71
2
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Basketball games cut short
We scheduled many NCAA basketball games to be recorded. While most games were complete, some ran long and were cut off. This was particularly frustrating with very close games. Previously, when recording with a Tivo DVR, we could add an interval of time to the program to assure it all recorded-usual
Question
62
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On demand TV program search
Is there no way to watch something on demand when you've got a copy of it on DVR??? We've been a customer of Direct TV for many years. Some time back the menus for on demand changed. Now the only way I can find on demand shows is the search function. But it also returns my DVR recordings. If I have
Question
46
1
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Recorded shows won’t play broadcast provider error…
I am experiencing an error regarding something related to broadcast rights? My error indicates that the “Broadcast provider has restricted access to this program”. Experiencing this error for recorded shows from various networks, CBS, NBC, etc. the DTV “Tech Support” said the solution was to watch t
Question
75
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Accepted Solution
Entertainment package
I was visiting a friend, who has the signature Entertainment package. He was receiving the diginets like MeTv. When I look at the channel charts, those don’t show for this package. Has something recently changed?
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74
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Accepted Solution
DVR Show images missing
Some time yesterday the images that display beside recorded shows went missing. They are blank. This is happening on all my devices: 2 Gemini Osprey devices and 1 Roku Ultra device. So I think this is a DTV server issue, not an issue on my devices or the app. Just a few recordings were missing image
Question
79
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Constantly buffering on computer browser
The last 2 days, I have not been able to stream Dtv on my computer. Wired connection; ATT Fiber (running 938 down; 1095 up; 5 ping). Have tried Firefox, Chrome, and Edge. Same things happens on all 3. (No app, just browser) I log into the page; go to any channel. Buffers slightly, then starts; and a
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57
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