Every game I've recorded today and it was happening on at least some games last week, the recording does not autoextend. Anybody else having this issue?  I can't imagine that it would be just something wrong with my device, since the recording isn't on the device, it's in the cloud.  Gemi

I have a handicapped sister-in-law that lives with us, and she has a very difficult time with menus. In fact, the reason I went with DirecTV was because the Gemini remotes have a number pad and channel button, which she can use.  But, the Channel Up/Down button scrolls through All channels, ra

Can someone tell me the differences and or benefits of using the Stream Box and the Gemini Air device?

Keep getting the error "Your tv does not support this program's content protection...." I've switched HDMI cables multiple times,  brand new TV,,, software is up to date,, power cycled everything but I still get the error.  The only "fix" (which isn't a fix at all), is to power cycle the

I have a Hulu account. I have used it on DirecTV Streaming for several years. A few days ago it started giving me an error when I start any show. Hulu is loading but no shows will play. I uninstalled it, reinstalled it, cleared the cache and data. Hulu tried to help me for an hour and they couldn’t

I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked

Will you now add the hopper feature of hopping commercials with recorded shows?

I am interested in switching to DirecTV stream but have a question regarding local channels .  I have been trying DirecTV stream for a few weeks at my primary residence and am really enjoying it. The primary residence address and zip code were used to set up my account. I own a 2nd "vacation h

After about 10-15 minutes it drops the wifi connection. This is on a band new Quantum fiber wifi7 360 mesh, nothing else has issues, ONLY this Genini Air box. If I power-cycle the Gemini Air it's fine for another 10 mins, maybe 20, then craps out again - same every time - fully functional, just ca

HR44/500 receiver Pandora plays for less then one minute then skips to next song. On Genie it works fine.