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Accepted Solution

Not receiving HD with an antenna

Local station CW is not HD on Direct TV. Purchased an antenna but still not HD

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WATCH TCM is not working on ios or computer

"WATCH TCM" is NO LONGER WORKING on my iphone or my computer. I have this channel in my DirecTV subscription

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Closed

Your tv does not support content protection

Keep getting the error "Your tv does not support this program's content protection...." I've switched HDMI cables multiple times, brand new TV,,, software is up to date,, power cycled everything but I still get the error. The only "fix" (which isn't a fix at all), is to power cycle the TV. Then it w

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Accepted Solution

Since you have taken over Dish Network

Will you now add the hopper feature of hopping commercials with recorded shows?

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Showtime paramount plus

I am a direct tv subscriber that recently subscribed to Showtime Paramount Plus. How do I get to all the Paramount Plus content? I tried to stream it with no success

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Pause on Genie Remotes does not resume

It pauses and when I try to resume, it does not release the save screen. Sometimes I get the audio other times nothing. So the only way to resume is to change the channel. So what's paused is lost. It happens about every other time. It's a new box: a month old. Since installing it I rebooted the mai

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313

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Slowness when switching from recording to live TV

Our receiver is a Genie Gen 2, Model HR44-700. Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow. The screen will go black, and we can't get the guide to come up or change channels. Sometimes I can fix it by rebooting my internet router and reconnec

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115

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Genie Remote auto changes volume when channel is changed

I have the genie remote RC73 and a Denon receiver AVR-S720W. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried re-programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem. I also have change p

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Accepted Solution

eSATA external drive for HR24

I've had an 8TB eSATA drive for HR24 Genie. The drive failed after about 8 years. I can no longer find a replacement- apparently eSATA drives are no longer available. Can I use a USB 3.0 drive with an eSATA converter cable? USB3.0 in the drive port, eSATA in the HR24 port. Will this work?

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my account

I'm trying to update my payment method. Is there a phone number I can call?

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