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remote control

all of sudden my DirecTv remote will not turn my Sony TV off but it does turn it on

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149

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Startek, DirecTV's 3rd party installers

DirecTV doesn't use their installers in the company Startek that does them practice fraudulent methods. First of all DirecTV told me that two HDMI cables would be provided for free by the installer, but the installer told me it was $60. So I paid it and when I checked my credit card statement later

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148

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Account Suspension SCAM !!!!!!

I called to cancel 9 months ago and was told you should just suspend to make sure you like your new service. Was never told I had to call back or that I would not be informed when they were starting service back up. Call me naive so my bad. I have requested a call from the managers manager so we wil

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166

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Closed

App

I have Directv Satellite and have been using the App instead of the receivers. I have been able to view all of my channels that I have in my package until yesterday. Now it is only allowing me to stream about 10 channels. All the other channels are saying I can’t stream them due to contractual oblig

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373

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Record new episodes only

I have my DVR set to record new episodes only of air disasters. However, it records old season episodes. DirecTV doesn't even show the number of the season correctly. An advertisement showed A new season starting next Saturday. When I went to look at that new season it showed season 3.

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145

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Adding another box to my service.

I want to add another box to my service in a garage or another dwelling that is about 100 feet away from my house. It’s the same address but a different building all in a remote location with no cellular service. What would be involved to get this done? Would the other dwelling need a separate dish

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290

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Gemini Air will not turn off LG TV

Have a Gemini Air device and it is paired to an LG 65EG9600-UA TV. The remote will do all functions except turn the TV off. Any tricks to fix?

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186

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Billed For Service After Cancellation Date

All, I had suspended my Direct TV service so I was not being charged while I decided if I wanted to continue service. I decided that I did not want to continue my service.  I called to permanently cancel my service on May 30th.  Direct TV then reenabled my service from May 30th to June 10

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165

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Genie Error 5109 Use Supplied Power Supply

I received a 5109 error on my Genie device which displays an error screen that says use the supplied power supply. I am using the supplied power supply.  I unplugged it to reset the device and when it rebooted I received the same error code?   I do not know what else to do.

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459

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MLB Extra Innings recordings

I record a game from my MLB Extra Innings subscription every day on my DVR and they keep deleting themselves as soon as the game is over. They are not blacked-out and I’ve been doing this for years without a problem until a couple of weeks ago. I have seen in this forum that a couple of other people

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219

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NOT FINDING WHAT YOU'RE LOOKING FOR?