New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Signal Loss in the morning
Hello, My dish looses signal in the morning hours, however in the afternoon it works well. The signal strength in the morning is "0" on all sats and is very good 85 to 95 in the afternoon. What would cause this?
Question
•
Satellite Equipment
140
13
0
e9k 03.1 needs authorization key
I see that you eventually fixed this problem. My question is, how do I get to see the program (i.e., The Daily Show) that I missed because of DirecTV's screwup? If I go to the DirecTV website and try to watch the show there, the same error message appears at the same point in the show. What is Direc
Question
•
Watching on Satellite
167
11
I get an error code when logging in.
I tried using my password but it's not accepted. I tried changing my password but I don't get an email to reset. You have already drafted my account but I need my account number please.
Question
•
Satellite Account
111
8
0
TNTHD channel 245
Last night I watch iRobot on 245 TNT. The audio quality was horrible because it was low. I turned up the volume to watch the movie only to mute when commercials came on. Who at TNT can I contact and if it helps who at Directv? None of the other channels did this.
Question
•
Watching on Satellite
54
1
0
Updates needed for DirectTV recording
When recording a program on the DirectTV guide, it needs to tell us if the program is new or a repeat and give us the choice of whether or not we want to just record the new episodes or include the reruns. Also the listing should tell us the season and the episode number. Right now I have a ton of r
Question
•
Watching on Satellite
53
1
0
Guide Mistake
There's a show entitled "Unspun World" that airs on channel 346 (BBCN) at 01:30 EDT on Saturdays, and then replays a few times over that ensuing weekend. BBCN often pre-empts these news documentaries when breaking news supercedes. Ergo, I opt to record all those replayed episodes as a back-up to the
Question
•
Watching on Satellite
30
2
0
Questions about using the DTV App streaming Library, Recording
DirecTV support could not answer these questions. Hopefully, the forum can help me. My service includes five TVs: Two TVs have satellite service with Genie, and the others use stream DirecTV with Amazon Fire TV Max. 1. My DTV streaming app Library is full of recorded programs. There is no option to
Question
•
Satellite Equipment
94
2
0
Internet looses connection
when watching Netflix, it looses internet connection >
Question
•
Satellite Equipment
52
4
0
Accepted Solution
equipment info
Hello, I am a satellite customer with 3 receivers, one HR24-200 DVR and two R22(w/HD)/200. Two receivers are pixelating, even without weather interference. I checked the signal strength for transponder and signal meter, all between 96-99. Seems like I'm having to hit the reset button more frequently
Question
•
Satellite Equipment
132
7
0
Learn how to update your payment method, view your bill, and pay online.
Need to change your payment method? We got you covered! Go here and follow the steps to make that change.
Question
•
Satellite Account
83
2
0




