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4K SERVICE
Customer service wanted to charge for 4k receiver and charge monthly fees plus maintenance tech cost. Then came back and informed me that all fees would be eliminated. The new catch is I would have to sign 2yr contract. I declined and advised them I would check other providers, I have been a loyal c
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Satellite Equipment
2.1K
10
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Unable to Log Into Max APP
I have been logged out of my Max Streaming APP and I cannot log back in. I'm receiving an error message that my account doesn't have the subscription but that's incorrect. I pay for HBO/MAX through Directv. I have not been able to log in for days and was in the middle of a show on Max!
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Satellite Account
294
1
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Record on DTV app when away from home
I searched but didn't really get a concrete answer, I have satellite based service with the DTV app, when we are away at beach I can watch the dtv app on firetv, my question is am I able to record while away from home via cloud? Or is it just able to record through my homebased DVR's?
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Watching on Satellite
317
6
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Accepted Solution
Replacement DVR
I have a HD DVR, Model HR21-100 that is stopping and skipping. I have had it for 17 years. If I ask Direct TV for a replacement, what model will they replace it with? How much will I have to pay (or do I have to pay) as the dvr is leased from Direct Tv?
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Satellite Equipment
263
3
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Receiver for 4K TV
I plan to buy a Samsung QN65S90DAFXZA OLED 4K UHD Smart Tizen TV and need to know which receiver I need.
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Satellite Equipment
158
1
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No video signal on one tv
I keep getting no video signal on one of my tv and can’t fix it.
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Watching on Satellite
220
4
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Suspending Service
I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer s
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Satellite Account
1.1K
5
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Set up account for my sister for auto pay new customer
Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password
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Satellite Account
202
2
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Delete recordings
Help my dvr is full because I can’t permanently delete my recordings on the new update???
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Watching on Satellite
252
1
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