New to the Community? Visit the Community How-To and Guidelines to get started.
Did you know we have a Reddit Community? Check it out!

Latest Conversations
PARAMOUNT + WITH SHOWTIME APP NOT AVAILABLE WITH DTV CREDENTIALS
dtv sAYS: You will access the Paramount+ with SHOWTIME plan on the Paramount+ app by going to paramountplus.com and creating an account using your Directv username and password. BUT, IT JUST AIN'T SO
Question
•
Satellite Account
2K
21
0
Cancellation of my mother's account as her POA.
I'm trying to find a phone number directly to the carol stream, Il address. Having trouble getting my mother's account cancelled. Being told it is "above" the regular customer service level and to mail another letter to the carol stream address. But it took seven weeks to process the request to canc
Question
•
Satellite Account
235
1
0
Direct TV App cannot control the new Gemini box
I have been told by Direct TV Technical support, that you cannot control the Gemini TV box using the Direct TV app on your phone. I used to be able to change channels, ETC, on the Genie box with the App on my phone. Not thrilled with the new Gemini box. It is not all that it is cracked up to be.
Question
•
Satellite Equipment
1.2K
19
Remote RC66RX
How can I manually enter code to program my remote to TCL television?
Question
•
Satellite Equipment
309
5
0
Accepted Solution
Genie Error 5109 Use Supplied Power Supply
I received a 5109 error on my Genie device which displays an error screen that says use the supplied power supply. I am using the supplied power supply. I unplugged it to reset the device and when it rebooted I received the same error code? I do not know what else to do.
Question
•
Satellite Equipment
2.1K
3
0
debit card charged 2x
made one payment on line. later in date checked on-line bank account. Direct TV deducted 2 payments. One of those payments was an unauthorized deduction. Illegal. Also, tried to remove my bank account info and debit info since unauthorized deduction issued, and website does not allow bank informatio
Question
•
Satellite Account
374
4
0
Directv Fast Pay
I couldn’t login to my directv account on the Dec 5, so I used the FastPay option listed on the website. Everything seemed fine. I got an email confirming my payment to directv & the next day the website showed I made a payment and owe $0.00 (still shows that). Dec 14, I noticed I’ve been charged a
Question
•
Satellite Account
855
3
0
Equipment
I currently have the Satellite option. Can anyone elucidate about the Gemini receiver I keep hearing about? Do I need it? Should I get it? Thanks, David
Question
•
Satellite Equipment
235
5
0
Ready to cast message
I get a ready to cast message when attempting to cast DirecTV app. It attempts to cast but almost immediately goes to screen stating ready to cast. I have deleted and reloaded the app on my IPhone. I checked for updates on the TV and TV is up to date. Other apps cast to the TV so us only an issue wi
Question
•
Watching on Satellite
1.2K
13
0
Direct TV constantly getting my bill wrong. They will tell you give yo promotion discounts and bill still comes in wrong.
Direct TV is constantly getting my bill wrong. They will tell you they are going to give you a promotion discounts and bill still comes in wrong. Constantly having to call. Somebody(s) are not doing their job. It is a real hassle. I am real sick and tired of it and may have no choice to cancel even
Question
•
Watching on Satellite
241
2
0




