Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!
Streaming + Device & App

Streaming + Device & App

Have DIRECTV without a satellite dish? Get answers to your questions 24X7.
Ask a question

Latest Conversations

(2910)

Accepted Solution

Closed

Gemini Air won’t update

I have a Gemini Air I got via the beta program with DIRECTV Stream. It will not update its software and it’s on July 2023 security patch. I’ve done factory resets, check for software updates, and nothing. Anyone else with an air have the current software? I don’t like having a non updating device on

Question

1.1K

11

0

TCM Ch 256 Removed from Entertainment Package?

Yesterday I had TCM channel 256 as part of my Entertainment Package. Today, when going to Channel 256, it says the channel isn't in my package? Is this a temporary problem or permanent. Were any other Channels removed or added?

Question

239

1

0

Have to click input on remote to get sound

Don't have to select any input, just click it. Sound comes on when DirectTV first starts with TV but quickly shows "Home" at top of screen and as soon as it does that, the sound goes out. Hit the input button on remote and it comes back. Tried everything I could find on the internet. TV did not do t

Question

66

1

0

List

Is it possible to go back?

Question

77

3

0

Returning Gemini devices

Very disappointed with Gemini. One of the devices wouldn’t connect. Today I learned it doesn’t support PiP, so I can’t watch two NFL games at once. If the phone salesman had informed me of this, I never would have signed up for Gemini. I feel I was misled. I want to revert to my Genie devices. Thank

Question

111

2

0

Let customers choose channels

The sports mix is a good idea, but poorly executed. Let the customer choose which channels to put in the 4 box spread so they have control over their enjoyment.

Question

80

1

0

Gemini box is putting Toshiba tv into standby mode instead of powering down.

When I power up, the receiver comes on as I can hear sound through the sound bar but the tv has a blank screen. Have to press the power button on the tv to take it out of standby mode or unplug it for a moment then plug back in. It’s only about a year old tv so not old by any means and replacing the

Question

114

1

0

Syncing Gemini Air Remote to Supersonic TV

Trying to sync Supersonic SC-1311 13 in TV to Gemini Air Remote. Went through the normal process without success both automatically and manually entering the name and model number. Any help? Thx in advance.

Question

83

1

0

Directv app

how do I download the Directv App to my TV so I can stream the content

Question

146

3

0

Freezing up

I have 3 tv's on directv stream. The newest TV keeps freezing up. HELP

Question

94

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?