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Check your DIRECTV reward status
Checking on a DIRECTV reward? You can track it anytime! Just head to the DIRECTV Reward Center, hit Access your rewards, and enter your Claim or Account number. You’ll see where everything stands — quick and easy. ⭐ If you recently activated service, keep an eye out for an email or letter with your
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Streaming Account
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Picture Clarity
The picture clarity has gone downhill dramatically in the last month or so and after calling tech support several times they finally sent and charged me for a new gemini air to resolve this issue. I have originally have been using a gemini (AT&T branded) set top box and was guarantied this would res
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Streaming Setup & Equipment
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Gemini air Won’t recognize your Wi-Fi password
Gemini air stopped connecting to the Internet. When I try to type in the password, it says it’s not correct. I tried Sevaral times. I have other Gemini air, which work fine with that password. I tried to use the QR code but that wouldn’t work either. I have tried restarting the device.
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Streaming Setup & Equipment
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Turning off the "are you still here" message
Is there a way to turn this off?
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Watching & Streaming
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Directtv freezing up regularly
Hello, My directv is freezing constantly over the past few months when previously we had no issues since install 5 mos ago. Terrible service, and is very annoying when trying to watch tv.
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Watching & Streaming
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Accepted Solution
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Recording only new episodes
As a former DTV Satellite customer, we were used to being able to set things up to record a series and only get new episodes. We're now on DTV-Stream, and have not been able to figure out how to do that - if we set a series to record, it records every single episode that is broadcast, whether it is
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Watching & Streaming
6.6K
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TV picture is larger than the screen
Gemini system with internet: Was giving trouble, and then it became unable to complete booting after a couple of months. Got a replacement, and after a few days of working, suddenly the TV picture is now larger then the screen, on all programs including the Home screen. Not a huge change, but enough
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Streaming Setup & Equipment
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Pixelations on local station
We are getting a lot of pixelations on local channel 3 (WLBT - channel 3 Jackson, MS). Pretty much unwatchable at this time. I have reached out to the station and they report everything is good on their end and suggested I report this to Directv Stream. Please check this out as soon as possible. Tha
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Watching & Streaming
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Can I program my Directv stream remote to control my Hisense TV?
Bought a new Hisense TV and started Directv Stream simultaneously. Already lost the TV remote so it's now a pain to change the input setting every time we turn on the TV. Is it possible to program the Gemini remote to control our Hisense TV, especially the input button? TIA Sincerely, Sean Hoffert
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Streaming Setup & Equipment
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New remote for streaming
I can't seem to find current directions on how to pair my new remote with our smart tv.
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Streaming Setup & Equipment
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